Karla Cruz
Pompano Beach,FL
Summary
Professional with strong background in loan consulting, adept at analyzing financial data, assessing risk, and providing tailored lending solutions. Known for fostering team collaboration and delivering consistent results, adaptable to changing needs, and dependable in high-pressure situations. Strong skills in financial analysis, client relationship management, and regulatory compliance. Highly valued for reliability, flexibility, and results-driven mindset.
Overview
7
7
years of professional experience
Work History
Loan Consultant
Nation Wide Loan Consultants
Pompano Beach, FL
01.2024 - Current
- Worked inbound and outbound calls.
- Evaluated client financial situations to recommend customized loan solutions.
- Guided clients through the loan application process, ensuring compliance with regulations.
- Worked with processing department to successfully submit and finalize applications for loans.
Medical Esthetician
Green Wellness Center
Coral Springs, FL
04.2022 - 01.2024
- Performed medical grade skin treatments such as hydra facial, microdermabrasion, morpheus 8, dermaplaning, and peels.
- As in clinicals, making sure all consent forms were signed and filled out prior to treatment, and reviewing with clients.
- Making notes of client treatments in profile after appointments, keeping track and looking back on progress during follow ups.
- Pre-booking clients and making sure to perform follow up calls after a week ensuring clients skin is doing well and are staying consistent with homecare.
Clinical Internship
Aveda Institute
Davie, FL
12.2021 - 03.2022
- Provided facials, facial add-ons, back facials, eyebrow/eyelash tint, and waxing services to clients in a clinical setting.
- Offering safe, appropriate, and effective techniques to all guest.
- Performed health history on clients, made certain precautions/contraindications for skin care prior to each session.
- Explained procedures and applied techniques appropriate to guest needs and preferences.
- Consistent with pre-booking all our guest as well as providing a self-care plan for them and sales per transaction.
Invoicing Associate
Just Ryt Foods
Pompano Beach, FL
06.2019 - 06.2021
- Processed and verified pricing on all invoices.
- Responsible for closing customer orders and generating invoice documentation.
- Entered information from orders and reported into the business system in an accurate and timely manner.
- Researched customer credit disputes.
- Contacted customers for purchase orders by initiating phone contact or sending invoicing information in accordance with predefined instructions.
- Researched and resolved incorrect or incomplete service order work reports in order to expedite the billing process.
Education
High School Diploma -
Monarch High School
Coconut Creek, FLSkills
- Risk evaluation
- Documentation review
- Relationship management
- Customer service-focused
- Financial services
Timeline
Loan Consultant
Nation Wide Loan Consultants
01.2024 - Current
Medical Esthetician
Green Wellness Center
04.2022 - 01.2024
Clinical Internship
Aveda Institute
12.2021 - 03.2022
Invoicing Associate
Just Ryt Foods
06.2019 - 06.2021
High School Diploma -
Monarch High School