Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Escorcia

Seattle,WA

Summary

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Overview

1
1
year of professional experience

Work History

Case Manager

Brumley Law Firm
Kent , WA
01.2024 - Current
  • Participated in client interviews, observed questioning process and documented information.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases.
  • Negotiated settlements with opposing counsel or insurance companies to ensure maximum compensation for clients.
  • Collaborated with other professionals such as investigators, medical experts or vocational rehabilitation specialists when necessary.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Managed a large caseload of personal injury claims, including car accidents, medical malpractice, and slip and fall cases.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Case Manager

Khan Law Firm
Kent , WA
10.2023 - 01.2024
  • Collaborated with other professionals such as investigators, medical experts or vocational rehabilitation specialists when necessary.
  • Delegated work to staff, setting priorities and goals.
  • Provided guidance on how best to obtain medical care while preserving rights under workers' compensation laws.
  • Conducted thorough investigations into the facts of each case to determine liability issues.

Education

Bachelor of Arts - Criminal Justice

Washington State University
Pullman, WA
05-2021

Skills

  • Case management
  • Legal research
  • Settlement negotiation
  • File organization
  • Client interviewing
  • Team collaboration
  • Bilingual in Spanish

Languages

Spanish
Professional

Timeline

Case Manager

Brumley Law Firm
01.2024 - Current

Case Manager

Khan Law Firm
10.2023 - 01.2024

Bachelor of Arts - Criminal Justice

Washington State University

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Karla Escorcia