Karla Flores
PetSmart
Colorado Springs,CO
2
Languages
8
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Assistant Store Manager
5 Months- Assisted in managing daily store operations to ensure optimal customer service and product availability.
- Trained and mentored new staff on operational procedures and customer engagement strategies.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Evaluated employee performance, providing feedback to foster professional development and accountability.
Experienced Lead /Grooming Salon Manager
2 Years 5 Months- Oversaw daily operations of grooming salon, ensuring high-quality pet care and customer satisfaction.
- Managed scheduling and workflow to optimize team efficiency and service delivery.
- Trained and mentored grooming staff on best practices and safety protocols.
- Collaborated with store management to align grooming salon goals with overall business objectives.
- Fostered positive relationships with clients, addressing concerns and enhancing overall experience.
Chief Yacht Stewardess
5 Years 3 Months- Managed daily operations to ensure seamless guest experiences and satisfaction.
- Led talent acquisition initiatives, improving candidate sourcing and selection processes.
- Oversaw inventory management, ensuring timely replenishment of supplies for optimal service delivery.
- Developed and implemented process improvements that enhanced workflow efficiency among crew members.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
Education
High School Diploma
Skills
Problem-solving
Team building and leadership
Hiring and training
Mentoring and coaching
Microsoft Office Suite
Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
PetSmart
05.2026 - CurrentRead More
Experienced Lead /Grooming Salon Manager
Petsmart
12.2023 - 05.2026Read More
Chief Yacht Stewardess
Contracted
09.2018 - 12.2023Read More
Frisco High School
High School Diploma
Read More