Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karla Gonzalez

Warren,OH

Summary

Detailed-oriented Certified Medical Assistant with strong understanding of medical terminology and excellent communication skills, proficient in conducting medical tests, recording patient information, and assisting in minor surgical procedures. Seeking to contribute to a health care team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Plaza Azteca Canfield
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Receptionist

MAAG Library Youngstown State University
04.2019 - 08.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Student Assistant

MAAG Library YSU
04.2019 - 08.2019
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Student Medical Assistant

Boardman Training Center
04.2024 - 06.2024
  • Able to perform duties such as sanitization, restock, and organization in exam rooms and medical equipment.
  • Capacity to utilize electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Able to collect and document patient medical information such as blood pressure and weight.
  • Proficient skills while performing venipuncture, labeling transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Knowledge on how to centrifuge blood samples as outlined in clinical protocols.
  • Able to monitor patients during procedures and reported abnormal findings.

Education

Certification - Clinical Medical Students

Boardman Training Center
Boardman, OH
06.2024

No Degree - Nursing

Youngstown State University
Youngstown, OH
05.2021

High School Diploma -

The Kings Academy
Mohrsville, PA
06.2018

Skills

  • Venipuncture
  • HIPAA Compliance
  • CPR
  • Medical terminology knowledge
  • Patient Scheduling
  • Cardiac monitoring
  • Maintaining Office Supplies
  • Filing systems
  • Typing Speed
  • Telephone skills
  • Vital Sign Monitoring
  • Electronic Medical Records

Certification

  • Certified BSL, American Heart Association - 06/2026
  • CCMA - Certified Clinical Medical Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Student Medical Assistant

Boardman Training Center
04.2024 - 06.2024

Server

Plaza Azteca Canfield
09.2023 - Current

Receptionist

MAAG Library Youngstown State University
04.2019 - 08.2019

Student Assistant

MAAG Library YSU
04.2019 - 08.2019

Certification - Clinical Medical Students

Boardman Training Center

No Degree - Nursing

Youngstown State University

High School Diploma -

The Kings Academy

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Karla Gonzalez