Karla Juscamayta
Dublin,USA
Summary
Compassionate and experienced Certified Clinical Medical Assistant with a strong background in clinical support, patient care, and administrative operations across diverse healthcare settings. Skilled in assisting with procedures, and patient assessments, while ensuring accurate documentation and efficient use of EHR systems. Demonstrates a solid understanding of medical terminology, infection control, and healthcare protocols to maintain high standards of care and compliance. Known for strong teamwork, adaptability, and effective communication in fast-paced environments, with a commitment to improving patient outcomes and supporting efficient clinical workflow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
NCCMA SPECIALTY CLINICS - UROLOGY AND ENT
Alameda Health System, Highland Hospital
Oakland, CA
01.2025 - Current
- Deliver patient-centered care to diverse and underserved populations, demonstrating empathy, cultural sensitivity, and commitment to health equity.
- Perform patient intake including vital signs, medical histories, and assessments.
- Assist providers with examinations, procedures, and minor surgeries, including specialty procedures such as cystoscopies and TRUS (transrectal ultrasound) prostate biopsies, ensuring proper patient preparation, consent verification, instrumentation setup, and patient support.
- Maintain strict infection control through sterilization, high-level disinfection, and processing of specialized equipment, including cystoscope scopes.
- Execute clinical skills such as immunizations, specimen collection, PVR (post-void residual) bladder ultrasounds.
- Utilize EPIC and other systems to accurately document care, manage patient information, and ensure HIPAA compliance.
- Coordinate patient care by scheduling appointments within the department and across specialty services, managing referrals and authorizations, and ensuring continuity of care through collaboration with multidisciplinary teams.
- Collaborate effectively with healthcare providers and staff, contributing to a team-based approach in fast-paced clinical environments.
- Provide clear patient education on procedures and care plans, ensuring understanding, adherence, and engagement through effective communication.
- Support clinic operations by maintaining organized, well-stocked exam rooms and ensuring readiness for daily workflow.
- Apply critical thinking, attention to detail, and strong organizational skills to manage multiple tasks efficiently and meet deadlines.
- Adapt quickly to new technologies, workflows, and clinical environments while maintaining high standards of care and productivity.
- Foster professional relationships through respectful, reliable, and team-oriented behavior, contributing to a positive and efficient healthcare environment.
CCMA - SANTA RITA JAIL
Wellpath
Dublin, CA
02.2022 - Current
- Schedule patients for onsite specialty clinics, including Optometry, Orthopedics, Physical Therapy, EKG, Ultrasound, X-ray, and TB services
- Support Upper Respiratory Infection response efforts by assisting with testing, vaccinations, and maintaining tracking systems in compliance with CDC and ACSO guidelines
- Coordinate patient visits with healthcare providers, medical staff, and law enforcement to ensure efficient and secure care delivery
- Prepare and organize instruments and supplies for procedures, assisting providers with exams, treatments, and in-office surgical procedures
- Schedule offsite appointments and procedures, including surgeries and pre/post-operative care
- Coordinate with multiple providers to process STAT requests and ensure timely patient care
- Respond to authorization inquiries promptly while maintaining accuracy and confidentiality
- Maintain strict adherence to privacy policies and HIPAA regulations when handling sensitive patient information
- Prepare patient charts and gather required documentation to support clinical workflow
- Ensure medical records are accurate, complete, and properly maintained
- Digitize, file, and manage patient records efficiently within electronic systems
- Process patient records for intake and release, ensuring accuracy and compliance
- Assist patients, staff, and external partners with medical records requests and inquiries
CMA | SURGERY CLINICS - EARS, NOSE AND THROAT
SAN JOAQUIN GENERAL HOSPITAL
French Camp, CA
12.2023 - 12.2024
- Prepare exam rooms and coordinate patient visits with medical staff, providers, and law enforcement as needed
- Set up instruments and supplies for procedures; assist with tests, exams, and in-office surgical procedures
- Obtain and document vital signs, including temperature, pulse, respirations, oxygen saturation, height, weight, and blood pressure; provide patient education as directed
- Maintain accurate medical records, report emergencies or unusual findings, and ensure exam rooms are clean, stocked, and ready for patient care
- Coordinate scheduling for outpatient specialty clinics, including Orthopedics, Imaging, Pulmonology, Endocrinology, ENT, Gynecology, Gastroenterology, Cardiology, Urology, Oncology, Sleep, Audiology, and Neurology
- Participate in staff development and training programs while maintaining required certifications and competencies
CMA
Docs Healthcare
Bay Area And Sacramento Area
11.2023 - Current
- Provide health readiness services to support medical and dental requirements for a deployable military force
- Perform clinical tasks as directed, including phlebotomy, immunizations, and EKGs
- Obtain manual vital signs and conduct vision screenings to assess patient health status
- Ensure compliance with healthcare protocols and standards to maintain military readiness
PRIVATE CHILDCARE PROVIDER
SELF EMPLOYED
12.2021 - 02.2022
- Supervised children in home and group settings, ensuring safety, well-being, and a supportive environment
- Planned and implemented age-appropriate educational and recreational activities to promote physical, emotional, and social development
- Assisted with daily living tasks, including meal preparation, hygiene, dressing, and personal care
- Maintained open communication with parents/guardians regarding progress, concerns, and daily activities
- Administered first aid and medications as needed while accurately documenting incidents and health updates
- Encouraged positive behavior through appropriate guidance, structure, and discipline strategies
- Maintained clean, safe, and organized environments conducive to learning and play
- Collaborated with team members to ensure consistent, high-quality care and engagement
HOME HEALTH AID
ASSIST ON CALL, HOME HEALTH AND HOSPICE SERVICES
Bay Area
04.2020 - 11.2021
- Assisted patients with activities of daily living (ADLs), including bathing, grooming, dressing, and meal preparation
- Provided companionship and emotional support to improve patient comfort and overall quality of life
- Monitored and documented vital signs; reported changes in condition to healthcare providers promptly
- Supported patient mobility, including transfers, ambulation, and use of assistive devices
- Administered medications and assisted with prescribed therapy exercises under supervision
- Maintained a clean, safe environment through light housekeeping and infection prevention practices
- Accurately documented care activities and maintained detailed patient records
- Communicated effectively with family members and healthcare teams regarding patient status and care needs
- Ensured patient safety by monitoring for signs of distress, behavioral changes, and environmental risks
- Completed shift reports and handoffs to support continuity of care
HOSTESS
ON THE BORDER MEXICAN GRILL & CANTINA
09.2019 - 03.2020
- Greeted and welcomed guests, creating a positive first impression and ensuring excellent customer service
- Managed reservations and maintained organized seating arrangements to optimize table turnover and efficiency
- Assisted guests with special requests and resolved concerns promptly and professionally
- Coordinated with waitstaff to ensure timely service and overall guest satisfaction
- Maintained cleanliness and organization of the front-of-house area in accordance with service standards
PRIVATE CHILDCARE PROVIDER AND HOMEMAKER
SELF EMPLOYED
09.2018 - 09.2019
- Managed household operations, including meal planning, grocery shopping, and daily organization
- Maintained a clean, safe, and structured environment through consistent housekeeping and routine management
- Provided attentive, compassionate care for children, ensuring safety and overall well-being
- Planned and engaged children in educational and recreational activities to support physical, emotional, and social development
- Assisted with homework and learning activities, promoting a positive and supportive environment
- Established and maintained daily routines to ensure consistency and structure
- Coordinated schedules, transportation, and appointments for children’s activities
- Communicated effectively with parents regarding progress, concerns, and daily updates
- Prepared meals and snacks based on dietary needs and preferences
- Managed laundry, errands, and daily tasks to support household efficiency
Education
Bachelor of Science - Nursing
Nightingale College
Salt Lake City, UT08-2028
Certified Medical Assistant -
San Francisco State University
San Francisco, CA01-2022
Skills
- Patient-centered care and clinical support
- Electronic Health Records (EHR) proficiency
- Vital signs, documentation, and patient assessment
- Assistance with clinical procedures and minor surgeries
- Sterilization processing and infection control practices
- PVR (Post-Void Residual) ultrasound operation
- Interdisciplinary teamwork and communication
- Clinical and administrative workflow efficiency
- Patient education and care coordination
- Professional ethics and HIPAA compliance
Certification
- CCMA - Certified Clinical Medical Assistant
- Qualified Bilingual Staff - Spanish
- NCCMA - National Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
NCCMA SPECIALTY CLINICS - UROLOGY AND ENT
Alameda Health System, Highland Hospital
01.2025 - Current
CMA | SURGERY CLINICS - EARS, NOSE AND THROAT
SAN JOAQUIN GENERAL HOSPITAL
12.2023 - 12.2024
CMA
Docs Healthcare
11.2023 - Current
CCMA - SANTA RITA JAIL
Wellpath
02.2022 - Current
PRIVATE CHILDCARE PROVIDER
SELF EMPLOYED
12.2021 - 02.2022
HOME HEALTH AID
ASSIST ON CALL, HOME HEALTH AND HOSPICE SERVICES
04.2020 - 11.2021
HOSTESS
ON THE BORDER MEXICAN GRILL & CANTINA
09.2019 - 03.2020
PRIVATE CHILDCARE PROVIDER AND HOMEMAKER
SELF EMPLOYED
09.2018 - 09.2019
Bachelor of Science - Nursing
Nightingale College
Certified Medical Assistant -
San Francisco State University