Karla Martinez
JCPenney Distribution Center
McDonough,GA
1
Language
6
years of professional experience
A Proactive team member skilled in training new associates on operational procedures and safety protocols. Committed to fostering a collaborative environment while ensuring high standards of customer service and attention to detail.
Work History
Associate Worker and Certified Trainer
3 Years 9 Months- Used handheld scanners to accurately scan and process products for customer orders.
- Located and selected products according to order requirements.
- Maintained accuracy and attention to detail while processing orders in a fast-paced environment.
- Followed established warehouse procedures for product handling and order fulfillment.
- Worked efficiently to meet daily productivity and accuracy expectations.
- Communicated with coworkers and supervisors regarding assignments and warehouse operations.
- Trained new associates on safety protocols and operational procedures, fostering a culture of compliance.
Cashier and Retail Associate
1 Year 1 Month- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability throughout shifts.
- Assisted customers in locating merchandise and answering product inquiries.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Monitored inventory levels, restocking shelves as needed to enhance product availability.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Taco Bell Team Member
10 Months- Used handheld scanners to accurately scan and process products for customer orders.
- Located and selected products according to order requirements.
- Maintained accuracy and attention to detail while processing orders in a fast-paced environment.
- Followed established warehouse procedures for product handling and order fulfillment.
- Worked efficiently to meet daily productivity and accuracy expectations.
- Communicated with coworkers and supervisors regarding assignments and warehouse operations.
Education
High School Diploma
Microsoft Office Specialist [Certified]
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office
- Outlook
Skills
Problem Solving
Organization & Time Management
Communication
Customer Service & Professional
Languages
Spanish
Native or Bilingual
Timeline
Associate Worker and Certified Trainer
JCPenney Distribution Center
11.2022 - CurrentRead More
Cashier and Retail Associate
Academy Sports and Outdoors
10.2021 - 11.2022Read More
Taco Bell Team Member
Taco Bell
09.2020 - 07.2021Read More
Morrow High School
High School Diploma
Read More