Karla Martinez Ramirez

• Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
• Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
• Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
• Scheduled appointments to enter appointment date and time into computerized scheduler.
• Manage patients' insurance eligibility, and request prior authorization/referrals for each appointment.
• Perform an audit on each patient to ensure that all information is correct and can be billed correctly.
• Answering phone calls for any questions and assisting patients at the center we work with might be necessary.

• Responsible for making juice, smoothies, and drinks for customers at a gym juice bar.

• Process cash, debit, or credit payments.

• Maintain the area clean, and full of supplies.

• Opening and closing.

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Handled cash transactions accurately, maintaining accountability for daily register balances.
• Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
• Sell lottery tickets.
• Promoted to merchandiser of the airport stores. Host of the stores and restaurants.

• Make sure all food preparations and food is delivered appropriately and fast enough.

• Change employee positions by rotating stations.

• Counting for inventory.

• Prepare food.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions.