TIARA BROWN

Dynamic healthcare professional with over a decade of experience in patient care and administrative coordination, and a recent graduate B.S. in Business Administration with a minor in Healthcare Management. Committed to creating work environments that emphasize patient well-being, staff cohesion, and work-life balance. Eager to leverage expertise in program management within equity-driven care settings to advance ethical, collaborative, and sustainable healthcare delivery. Proven ability to enhance operational efficiency while fostering a culture of compassion and teamwork.

Selected as a LUMA Superuser for upcoming multi‑clinic
training, demonstrating strong communication skills and the
ability to explain technical workflows in clear, practical terms.
- Serving as a communication bridge between clinic teams and
leadership by relaying feedback, identifying workflow
challenges, and helping refine processes for smoother LUMA
adoption.
- Providing real‑time guidance and user support, ensuring staff
feel confident navigating LUMA and communicating effectively
with patients through the platform.
- Collaborating with cross‑functional teams to maintain
consistent messaging, reinforce best practices, and support a
positive training experience across all clinics

• Maintains composure during high-pressure situations, modeling calm, solutions-focused leadership for others.
• Communicates clearly with patients, providers, and cross-functional teams to maintain alignment and resolve issues quickly.
• Leads with empathy, professionalism, and accountability, creating a supportive and collaborative work environment.

EMPLOYEE OF THE MONTH
PRUITTHEALTH MONROE