Karla Miranda
Snyder,TX
Summary
Dynamic and results-driven professional with extensive experience at Amore Italian Restaurant and Bar. Proven track record in team training and customer service management, leading a team to exceed sales targets. Skilled in shift planning and fostering guest loyalty through exceptional service and rapport-building. Strong leadership and communication skills enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Server/Manager/Head Bartender
Amore Italian Restaurant and Bar
11.2019 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- served specialized drinks
- made sure guests were of age for alcoholic beverages
- manages employers schedule and payroll
Education
High School Diploma -
Snyder High School
Snyder, TXSkills
- Operating system management
- Team Training
- Backup management
- Crew coordination
- Server virtualization
- Verbal and written communication
- Customer service management
- Shift planning
- Food presentation
- Table bussing
- Dining room management
- Staff schedule administration
- Strong leadership
- Customer service
Languages
Spanish
Full Professional
Timeline
Server/Manager/Head Bartender
Amore Italian Restaurant and Bar
11.2019 - Current
High School Diploma -
Snyder High School
Similar Profiles
Skylar MillerSkylar Miller
Wait Staff Member at Amore Italian RestaurantWait Staff Member at Amore Italian Restaurant
Vada KaiserVada Kaiser
Server at Amore Italian RestaurantServer at Amore Italian Restaurant
Marco VelezMarco Velez
Executive Sous Chef at Amore Italian RestaurantExecutive Sous Chef at Amore Italian Restaurant
Kandace LynchKandace Lynch
Dispatcher/Program Supervisor at Texas Department Of Criminal JusticeDispatcher/Program Supervisor at Texas Department Of Criminal Justice
Jeffrey BurtJeffrey Burt
Senior Pumper at Sabinal EnergySenior Pumper at Sabinal Energy