Kody Harrison
Aberdeen,NC
Summary
Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
Overview
6
6
years of professional experience
Work History
Server Manager Bartender
El Patron Tacos And Tequila
10.2021 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Server
IHOP
02.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Harris Teeter
05.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - N/A
Union Pines High School
Cameron, NC06.2019
Skills
- Operating system management
- Team Training
- Backup Management
- Crew Coordination
Timeline
Server Manager Bartender
El Patron Tacos And Tequila
10.2021 - Current
Server
IHOP
02.2021 - 07.2021
Cashier
Harris Teeter
05.2018 - 08.2019
High School Diploma - N/A
Union Pines High School
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