Karla Morales
Phoenix,AZ
Summary
Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Package Handler
Fed Ex Ground
Phoenix, AZ
01.2024 - 12.2024
- Assisted in loading delivery trucks with prepared packages.
- Conducted package inspections for damage and reported discrepancies to supervisor.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Examined and inspected containers, materials, and products to meet packing specifications.
Receptionist
Hotel Fenix
Sinaloa, Mexico
10.2022 - 12.2023
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Verified visitors' identification cards before allowing access to the building.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Customer Service Representative
Mega Cable
Sinaloa, Mexico
02.2020 - 10.2022
- Developed strong relationships with customers by providing personalized assistance and support.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Provided accurate information about products and services to customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Conalep
Sinaloa, MX08-2011
Skills
- Truck loading
- Pallet building
- Material storage
- Product packing
- Quality control inspection
- Daily log maintenance
- Team collaboration
- Workplace cleanliness
Languages
Spanish
Professional
Timeline
Package Handler
Fed Ex Ground
01.2024 - 12.2024
Receptionist
Hotel Fenix
10.2022 - 12.2023
Customer Service Representative
Mega Cable
02.2020 - 10.2022
High School Diploma -
Conalep
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