KARLA MOUNT
MEDCARE STAFFING
Boaz,AL
4
Certifications
21
years of professional experience
Credentialing Specialist processing 25-50 credentialing applications per month with a focus on practitioner document tracking, database integrity, and file accuracy. Brings a multitasking approach to keeping credentialing records current, organized, and ready for review. Well suited to roles that require careful follow-through on expiration monitoring and precise handling of sensitive provider information.
Work History
OFFICE MANAGER/PROGRAM DIRECTOR/CREDENTIALING SPECIALIST/DATA ENTRY
7 Years 9 Months- Collected 20-25 provider timesheets weekly and routed them for review and payroll support.
- Processed 25-50 provider credentialing files monthly for commercial and government locum accounts.
- Coordinated provider travel and sent locum contracts daily to keep assignments moving on schedule.
- Maintained Excel and Microsoft Office documentation daily for data entry, tracking, and administrative records.
- Supported internal credentialing for government and commercial locum providers across onboarding and contract workflows.
CMA/TELEHEALTH/TRIAGE
7 Years 9 Months- Supervised 350-400 telehealth triage encounters weekly while supporting MA workflow and follow-up.
- Triaged 25-50 brace referrals daily for back, knee, neck, and shoulder support.
- Triaged patients for medical braces across back, knee, neck, and shoulder support.
- Supervised telehealth MAs and coordinated daily workflow across patient calls and escalation needs.
- Coordinated referral follow-up, documentation, and EMR updates to keep patient records current.
CMA/SPECIALTY TECH/PHLEBOTOMIST
2 Years 9 Months- Processed 150-200 lab specimens weekly, centrifuging, bagging, and routing samples to required laboratories.
- Performed 30 venipuncture sticks daily, supporting timely blood collection in a hematology and oncology setting.
- Prepared blood smears and completed urinalysis and occult blood testing with careful attention to lab procedures.
- Recorded vital signs and pulse oximetry results, providing accurate patient data for clinical review.
- Assisted physicians during bone marrow biopsies and other procedures, maintaining readiness and organized support.
CERTIFIED MEDICAL ASSISTANT
2 Years 11 Months- Managed 150-200 patient calls weekly while routing concerns through phone triage and timely follow-up.
- Documented patient encounters in EMR, maintaining accurate records and clear clinical communication.
- Supported pediatric care by taking vital signs, administering vaccines and Rocephin, and assisting with routine visits.
- Coordinated MRI, CT, and X-ray scheduling while preparing patients and sharing instructions before visits.
CERTIFIED MEDICAL ASSISTANT
1 Year 5 Months- Completed 100 vital sign checks weekly while screening patients for provider visits and follow-up care.
- Managed 25-50 patient calls daily, routing symptoms, scheduling needs, and urgent concerns through phone triage.
- Documented patient information in EMR, maintained accurate records, and supported clear clinical handoffs.
- Administered injections and assisted with minor surgeries under provider direction, maintaining readiness throughout the day.
- Performed daily EKGs, TMST support, and adult and child physicals to help with routine clinical workflows.
CERTIFIED MEDICAL ASSISTANT
2 Years 7 Months- Process 120-150 clinical tasks daily across venipuncture, injections, immunizations, and point-of-care testing.
- Document 120-150 patient encounters weekly while managing front desk support and phone triage for pediatric visits.
- Collected vitals, including weight, height, hearing, and vision screening, to support accurate pediatric assessments.
- Administered injections, PPDs, and immunizations with careful attention to patient comfort and procedural accuracy.
- Performed rapid testing for strep, flu, mono, urinalysis, and pulse oximetry to help guide timely care decisions.
CERTIFIED MEDICAL ASSISTANT/ FRONT OFFICE
6 Months- Supported physician exams by preparing patients, collecting vital signs, and maintaining smooth room turnover.
- Performed daily venipuncture with careful technique and maintained patient comfort throughout collection procedures.
- Managed front office communication by answering calls, routing requests, and coordinating patient needs promptly.
Education
ASSOCIATE’S DEGREE - MEDICAL ASSISTANT
- GRADUATE ON 06/09/2005
- INTERN AT PALMETTO INTERNAL MEDICINE MAR 2005- JUNE 2005
Skills
Front office management
Data entry
Microsoft Office 365
Travel coordination
Excel
Credentialing for government and commercial providers and provider contracts
Provider contract management
Insurance verification
Enrollment coordination
EMR
EKG/ECG
Vital signs
Referral coordination
Patient scheduling
Medical records management
Team supervision
Appointment coordination
KPI reporting
Quality improvement
Performance management
Budget forecasting
Staff onboarding
Prior authorization
Medical billing
CPT coding
ICD-10 coding
Certification
CPR & FIRST AID CERTIFIED
Timeline
OFFICE MANAGER/PROGRAM DIRECTOR/CREDENTIALING SPECIALIST/DATA ENTRY
MEDCARE STAFFING
08.2018 - 05.2026Read More
CMA/TELEHEALTH/TRIAGE
PROVIDER PARTNERS
08.2018 - 05.2026Read More
CMA/SPECIALTY TECH/PHLEBOTOMIST
SUBURBAN HEMATOLOGY AND ONCOLOGY
03.2015 - 12.2017Read More
CERTIFIED MEDICAL ASSISTANT
KIDS HEALTH
10.2011 - 09.2014Read More
CERTIFIED MEDICAL ASSISTANT
NORTH ATLANTA PRIMARY CARE
01.2009 - 06.2010Read More
CERTIFIED MEDICAL ASSISTANT
PEDIATRIC ASSO. OF JOHNS CREEK
05.2006 - 12.2008Read More
CERTIFIED MEDICAL ASSISTANT/ FRONT OFFICE
DR. JERRY FIRST
08.2005 - 02.2006Read More
SOUTH UNIVERSITY
ASSOCIATE’S DEGREE from MEDICAL ASSISTANT
Read More