Karla Munoz
San Juan
Summary
Dedicated professional with over ten years of experience in administrative support in healthcare. Expertise in schedule management, patient record maintenance, and client relations. Proven ability to enhance operational efficiency through meticulous attention to detail.
Overview
2
2
Languages
27
27
years of professional experience
Work History
Administrative Assistant
Lifepoint Health
Mission
01.2013 - Current
- Provided comprehensive administrative support to executive team by managing calendars and organizing key meetings.
- Coordinated cross-departmental meetings and schedules to facilitate collaboration among healthcare staff.
- Maintained patient records to ensure compliance with privacy regulations and uphold data integrity.
- Conducted efficient data entry using electronic health record systems.
- Cultivated positive relationships with patients by promptly addressing inquiries.
- Managed office supplies and inventory to enhance operational efficiency.
- Organized and maintained filing systems for physical and electronic documents.
- Entered data into spreadsheets utilizing Microsoft Excel and similar tools.
Rehab Therapy Technician
Lifepoint Health
Mission
11.2011 - 01.2013
- Assisted therapists in delivering patient care during rehabilitation sessions, enhancing patient recovery.
- Supported therapists by setting up treatment equipment, facilitating efficient therapy sessions.
- Supported patients with mobility exercises under supervision.
- Facilitated patient transfers from bed to wheelchair and other mobility devices, improving patient mobility and comfort.
- Maintained and organized therapy equipment and supplies effectively.
- Ensured a clean and safe therapy environment for patients.
- Managed inventory of rehabilitation supplies ensuring stock levels are appropriate for current needs.
Import and Export Coordinator
Hankyu International
McAllen
07.2004 - 08.2009
- Managed logistics arrangements for timely shipment of goods across global markets.
- Coordinated and monitored shipments to ensure on-time delivery.
- Communicated with suppliers and clients to secure accurate order fulfillment.
- Developed relationships with freight forwarders to improve service quality and efficiency.
- Assisted customers with inquiries throughout import and export processes.
Support Engineer
Ericsson
Monterrey
02.1999 - 06.2003
- Diagnosed and resolved telecommunications system issues to ensure seamless customer experience.
- Supported network operations with technical troubleshooting and timely problem resolution.
- Assisted in deploying software updates and implementing system enhancements.
- Identified and executed solutions for swift, effective remediation of technical challenges.
- Conducted regular system maintenance to preemptively address potential issues.
- Participated in after-hours on-call rotation, ensuring around-the-clock support for critical incidents.
Education
Bachelor of Science - Computer Science
Universidad Autónoma De Nuevo León
México12-1998
Skills
- EHR systems proficiency
- Data management
- Office administration
- Document organization
- Schedule management
- Patient interaction
- Cross-department collaboration
- Administrative support
- Computer skills
- Payroll administration
- Problem solving
- Attention to detail
- Teamwork
- Client relations
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Administrative Assistant
Lifepoint Health
01.2013 - Current
Rehab Therapy Technician
Lifepoint Health
11.2011 - 01.2013
Import and Export Coordinator
Hankyu International
07.2004 - 08.2009
Support Engineer
Ericsson
02.1999 - 06.2003
Bachelor of Science - Computer Science
Universidad Autónoma De Nuevo León