Karla Pierce
Chicago
Summary
My primary objective is to support the functioning of business operations, coordinating operations, and ensuring exceptional customer service. Highly experienced logistics specialist with over 10 years of experience in logistics, seeking to leverage expertise in improving efficiency and reducing costs.
Overview
17
17
years of professional experience
Work History
Senior Account Management
Hub Group
01.2014 - Current
- Managed automotive accounts, utilize data analytics to evaluate intermodal operations, identify trends, and make informed decisions to improve efficiency and reduce costs. Manage OTR, IML and LTL shipments. Develop relationships with the rail representative. Monitor pricing, costs, and service levels of carriers, and negotiate favorable terms with transport providers.
- Analyzed client needs and industry trends to identify opportunities for service enhancements and innovation.
- Collaborated with operations to streamline processes, ensuring timely delivery of services to clients.
Export Logistics Coordinator
Quantum Foods
01.2009 - 01.2014
- Oversee the export department, averaging 3500 shipments per year. Responsible for customs approval by USDA inspectors. Schedule domestic shipments, ensuring temperature control.
Education
Accounting/Business Administration
Harold Washington College
01.2002
Skills
- Problem-solving and analysis
- Identify, analyze and solve problems efficiently
- Prioritize tasks, manage time efficiently and meet deadlines
- Ability to keep track of information, manage time
- Capacity to adjust to changing solutions and new challenges
Languages
Spanish
Native or Bilingual
Timeline
Senior Account Management
Hub Group
01.2014 - Current
Export Logistics Coordinator
Quantum Foods
01.2009 - 01.2014
Accounting/Business Administration
Harold Washington College
COMMUNICATION
Strong communication skills, including the ability to provide constructive feedback and collaborate effectively with other departments.
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