Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Ramirez

Chicago,IL

Summary

Certified Dental Assistant with 4 years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.

Overview

7
7
years of professional experience

Work History

Dental Assistant

Bridgeport Family Dental
08.2022 - Current
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Ordered supplies necessary for daily operations of the practice.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Dental Assistant

Image Dental
10.2021 - 08.2022
  • Supported dental procedures including fillings, crowns, root canals and extractions.
  • Ensured patient readiness for upcoming treatments.
  • Handled clean-up operations following post-procedures.
  • Maintained sterilization of dental tools and equipment.
  • Generated accurate dental molds and radiographic images.
  • Skilled in identifying potential dental emergencies.
  • Enhanced patient comfort while supporting dental routine and specialized treatments.

Insurance Agent

Buschbach Insurance Agency
03.2018 - 10.2021
  • Greet visitors and handle their inquiries or direct them to the appropriate agent according to their needs
  • Answer calls and give information to callers, take messages, transfer calls to appropriate individuals
  • Collect payments, and disbursing funds from cash accounts to pay bills or invoices, keep records of collections and disbursements
  • Answer any questions or concerns policy holders have with their insurance policy
  • Send reminders of premium payments and notify clients of any rate changes

Education

Malcom X College
Chicago, IL
09.2019

Highschool Diploma -

UNO Soccer Academy Highschool
Chicago, IL
06.2017

Skills

  • Customer service
  • Appointment scheduling
  • Endodontic procedure assistance
  • Emergency response preparedness
  • Inventory management
  • Dental procedure preparation
  • Microsoft Office: Word, Excel
  • Dental impressions
  • Teamwork
  • Creative Problem Resolution

Languages

  • English
  • Spanish

Timeline

Dental Assistant

Bridgeport Family Dental
08.2022 - Current

Dental Assistant

Image Dental
10.2021 - 08.2022

Insurance Agent

Buschbach Insurance Agency
03.2018 - 10.2021

Malcom X College

Highschool Diploma -

UNO Soccer Academy Highschool
Karla Ramirez