Professional Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline

Karla Ramirez Reyes

Geodis Logistics
Allentown,PA
1
Language
9
years of professional experience

Dependable and hardworking professional with 8+ years of experience in distribution, warehouse operations, shipping, customer service, and quality control. Experienced in supporting shipping office operations, communicating with customers and warehouse teams, maintaining accurate documentation, inspecting products for quality, and working in fast-paced distribution environments. Skilled in operating multiple types of material-handling equipment, including stand-up and sit-down forklifts, electric pallet jacks, and clamp forklifts.

Work History

Customer Service Representative

1 Year 11 Months
Geodis Logistics | 09.2024 - Current

* Provided professional customer service and support for warehouse and distribution operations.

* Communicated with customers regarding orders, shipments, inventory, and delivery status.

* Assisted with resolving order discrepancies, shipping issues, and customer concerns.

* Entered and updated information accurately in company systems.

* Coordinated with warehouse, shipping, receiving, and transportation teams.

* Maintained accurate records, reports, and customer documentation.

* Worked efficiently in a fast-paced logistics and distribution environment.

Customer Service Representative

9 Months
NFI Logistics | 08.2023 - 05.2024

* Supported daily shipping and receiving office operations.

* Prepared and maintained shipping paperwork, bills of lading, and other documentation.

* Communicated with drivers, warehouse associates, and transportation personnel.

* Verified shipment information and ensured documentation was complete and accurate.

* Assisted with scheduling, tracking, and coordinating inbound and outbound shipments.

* Entered shipping information into computer systems and maintained organized records.

* Helped resolve shipment discrepancies and supported smooth daily warehouse operations.

Quality Control Inspector

4 Months
Kehe Distribution | 09.2017 - 01.2018

* Inspected products and orders to ensure quality and accuracy standards were met.

* Verified product quantities, labels, packaging, and condition.

* Identified damaged, incorrect, or non-compliant products and reported discrepancies.

* Assisted with inventory accuracy and quality-control documentation.

* Followed company safety, sanitation, and quality procedures.

* Worked closely with warehouse associates and supervisors to resolve quality issues.

* Maintained productivity and accuracy in a fast-paced distribution environment.

Education

N/A

Instituto De Banca Y Comercio | Puerto Rico

Skills

* Customer Service
* Shipping & Receiving
* Logistics & Distribution
* Quality Control & Inspection
* Order Processing
* Inventory Support
* Shipping Documentation
* Data Entry
* Warehouse Operations
* Forklift Operation
* Problem Solving
* Teamwork
* Attention to Detail
* Ability to Work in Fast-Paced Environments
* Workplace Safety

Languages

English
Professional Working

Additional Information

EQUIPMENT EXPERIENCE

* Stand-Up Forklift

* Sit-Down Forklift

* Electric Pallet Jack

* Clamp Forklift

* Material Handling Equipment

Timeline

Customer Service Representative

Geodis Logistics
09.2024 - CurrentRead More

Customer Service Representative

NFI Logistics
08.2023 - 05.2024Read More

Quality Control Inspector

Kehe Distribution
09.2017 - 01.2018Read More

Instituto De Banca Y Comercio

N/A
Read More
Karla Ramirez Reyes