Dependable and hardworking professional with 8+ years of experience in distribution, warehouse operations, shipping, customer service, and quality control. Experienced in supporting shipping office operations, communicating with customers and warehouse teams, maintaining accurate documentation, inspecting products for quality, and working in fast-paced distribution environments. Skilled in operating multiple types of material-handling equipment, including stand-up and sit-down forklifts, electric pallet jacks, and clamp forklifts.
* Provided professional customer service and support for warehouse and distribution operations.
* Communicated with customers regarding orders, shipments, inventory, and delivery status.
* Assisted with resolving order discrepancies, shipping issues, and customer concerns.
* Entered and updated information accurately in company systems.
* Coordinated with warehouse, shipping, receiving, and transportation teams.
* Maintained accurate records, reports, and customer documentation.
* Worked efficiently in a fast-paced logistics and distribution environment.
* Supported daily shipping and receiving office operations.
* Prepared and maintained shipping paperwork, bills of lading, and other documentation.
* Communicated with drivers, warehouse associates, and transportation personnel.
* Verified shipment information and ensured documentation was complete and accurate.
* Assisted with scheduling, tracking, and coordinating inbound and outbound shipments.
* Entered shipping information into computer systems and maintained organized records.
* Helped resolve shipment discrepancies and supported smooth daily warehouse operations.
* Inspected products and orders to ensure quality and accuracy standards were met.
* Verified product quantities, labels, packaging, and condition.
* Identified damaged, incorrect, or non-compliant products and reported discrepancies.
* Assisted with inventory accuracy and quality-control documentation.
* Followed company safety, sanitation, and quality procedures.
* Worked closely with warehouse associates and supervisors to resolve quality issues.
* Maintained productivity and accuracy in a fast-paced distribution environment.
EQUIPMENT EXPERIENCE
* Stand-Up Forklift
* Sit-Down Forklift
* Electric Pallet Jack
* Clamp Forklift
* Material Handling Equipment