Karla Repka
Atlanta,GA
Summary
Versatile in many fields. I do not get intimidated, I am always eager to learn. Enthusiastic and dedicated individual who has an ambition to succeed in any given environment. Friendly with exceptional customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Moe's Southwest Grill
Brookhaven, Georgia
08.2022 - Current
- Train new employees and delegate daily tasks and responsibilities.
- Worked the cash register and resolve customer complaints and offer thoughtful solutions to maintain customer satisfaction.
- Balance the cash registers at the end of the night and calculate the deposit to prepare it for bank to retrieve.
Intern as Portfolio Management Assistant
Bank Of America
Atlanta, Georgia
08.2020 - 12.2020
- Practiced with Mock portfolios and trust documents. Finding the Granter, current beneficiary and remaining beneficiary. Confirmed the present stage of the trust and determined the Banks role in the trust stage.
- Skilled in delivering clients any unfortunate news.
- Learned to always keep clients engaged and happy knowing their accounts are being serviced correctly.
- I would practice with CRW's, generate the reports and email them to Portfolio Manager.
- Took care of any email's my Portfolio Manager needed to send out.
Cashier
Moe's Southwest Grill
Atlanta, GA
10.2019 - 07.2020
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Receive incoming calls and messages, took catering orders over the phone and delivered them as well.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
Hostess
Atlanta Fish Market
Atlanta, GA
11.2019 - 01.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Line Cook and Prep
Moe's Southwest Grill
Atlanta, GA
01.2019 - 09.2019
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Assistant Teacher
The Goddard School For Early Childhood Development
Sandy Springs, GA
10.2017 - 08.2018
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked on children's portfolio's updating them every month.
Education
High School Diploma -
Riverwood International Charter School
Atlanta, GA05.2014
Skills
- Managing Operations and Efficiency
- Problem-solving
- Customer Service
- Data Entry
- Maintaining cash drawer allocation
Certification
Academic and Professional Development from Year Up Greater Atlanta
Timeline
Shift Leader
Moe's Southwest Grill
08.2022 - Current
Intern as Portfolio Management Assistant
Bank Of America
08.2020 - 12.2020
Hostess
Atlanta Fish Market
11.2019 - 01.2020
Cashier
Moe's Southwest Grill
10.2019 - 07.2020
Line Cook and Prep
Moe's Southwest Grill
01.2019 - 09.2019
Assistant Teacher
The Goddard School For Early Childhood Development
10.2017 - 08.2018
High School Diploma -
Riverwood International Charter School