Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karla Rivas

Kissimmee,FL

Summary

Dynamic customer service professional with a proven track record at Pasteleria Lorena, excelling in product knowledge and effective communication. Recognized for enhancing customer experiences through personalized recommendations and maintaining organized inventory. Adept at collaborating with teams to drive sales and ensure operational efficiency, consistently delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Customer Service

Pasteleria Lorena
Usulutan, El Salvador
05.2023 - 11.2024
  • Assisted customers in selecting bakery items and provided product recommendations.
  • Maintained cleanliness of display cases and ensured products were fresh and appealing.
  • Collaborated with team members to restock shelves and organize inventory daily.
  • Maintained a clean and organized work area throughout the day.

Janitorial

Hospital Nacional General San Pedro
Usulutan, El Salvador
08.2021 - 10.2023
  • Removed trash and recyclables from designated areas daily.
  • Restocked supplies in restrooms and kitchen areas as needed.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Maintain janitorial supply inventory.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.

Sales Associate

Almacenes Bomba
Jiquilisco - Usulutan, El Salvador
06.2020 - 08.2021
  • Assisted customers with product selection and provided personalized recommendations.
  • Organized merchandise displays to enhance store visibility and appeal.
  • Collaborated with team members to ensure efficient store operations.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Instituto Nacional De Jiquilisco
Jiquilisco - Usulutan - El Salvador
11-2020

Skills

  • Customer service
  • Product knowledge
  • Inventory management
  • Sales techniques
  • Team collaboration
  • Effective communication
  • Problem solving
  • Attention to detail

References

References available upon request.

Timeline

Customer Service

Pasteleria Lorena
05.2023 - 11.2024

Janitorial

Hospital Nacional General San Pedro
08.2021 - 10.2023

Sales Associate

Almacenes Bomba
06.2020 - 08.2021

High School Diploma -

Instituto Nacional De Jiquilisco

Similar Profiles

CREATE PROFILE