Karla Rodarte
Flagstaff,AZ
Summary
Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
La Fonda Mexican Restaurant
Flagstaff, AZ
07.2022 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Greeted customers, answered questions and recommended specials to increase profits.
Front Desk Receptionist
Super 8 Hotel
Flagstaff, AZ
09.2019 - 07.2022
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Drafted professional business documents, spreadsheets and correspondence.
- Greeted customers warmly and made them feel welcome.
Education
High School Diploma -
Flagstaff High School
Flagstaff, AZ05-2022
Skills
- Guest Engagement
- Sales Techniques
- Service Prioritization
- Effective Customer Upselling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
REFERENCES
- Leticia Vela / (928) 856 2854 / leticiacastruita@hotmail.com
- Alondra Roman / (928) 699 5059 / aroman@wlgore.com
- Lisbeth Vasquez / (928) 864 7159 / lvasquez@wlgore.com
- Yesenia Renteria Alvarado / (928) 221 1161 / yesrenteria.yr@gmail.com
Timeline
Server
La Fonda Mexican Restaurant
07.2022 - Current
Front Desk Receptionist
Super 8 Hotel
09.2019 - 07.2022
High School Diploma -
Flagstaff High School
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