Karla Rosas Flores
New Rochelle,NY
Summary
I am currently studying the GED program at Westchester Community College, Valhalla.
I live in New Rochelle, NY.
I am a responsible, punctual and respectful person.
I am always willing to help, contribute and follow instructions as needed in my workplace.
I am very friendly and I am willing to work in any way that is necessary.
Overview
5
5
years of professional experience
Work History
SERVER AND BARTENDER
BARNSTONE GRILL
07.2025 - Current
- Delivered exceptional customer service, ensuring positive dining experiences and repeat business.
- Collaborated with kitchen staff to facilitate timely order preparation and accuracy.
- Managed multiple tables efficiently during peak hours, maintaining attention to detail.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender & Server
Sedona Taphouse
08.2023 - 06.2025
- Prepared and served a diverse range of craft beers and cocktails to enhance customer experience.
- Managed inventory levels, ensuring optimal stock for high-demand items and minimizing waste.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
Server
Mamaroneck Beach And Yacht Club
06.2023 - 08.2023
- Delivered exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Collaborated with kitchen staff to coordinate timely meal service and maintain menu accuracy.
- Managed table arrangements and set-ups, optimizing dining experience for large events.
- Assisted in training new servers on operational procedures and club standards.
- Supported inventory management by restocking supplies and notifying management of low stock levels.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Mechanical Technician
Ferreyros CAT
03.2021 - 03.2023
- Conducted preventive maintenance on heavy machinery to ensure optimal performance and reduce downtime.
- Diagnosed mechanical issues using diagnostic tools and equipment to facilitate timely repairs.
- Collaborated with engineering teams to improve machine efficiency and reliability through feedback and testing.
- Implemented safety protocols during maintenance procedures, enhancing workplace safety standards.
Education
High School Diploma -
Westchester Community College
Valhalla, NYCertificate of Technical Studies - AUTOMOTIVE MECHANICS
JOSE PARDO TECHNOLOGICAL INSTITUTE
LIMA, PERU03.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Problem resolution
- Conflict resolution
- Administrative support
- Microsoft PowerPoint
- Customer service support
- I have knowledge of Microsoft Office
- I learn and adapt to my workplaces quite easily and quickly
- I speak and write Spanish
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
SERVER AND BARTENDER
BARNSTONE GRILL
07.2025 - Current
Bartender & Server
Sedona Taphouse
08.2023 - 06.2025
Server
Mamaroneck Beach And Yacht Club
06.2023 - 08.2023
Mechanical Technician
Ferreyros CAT
03.2021 - 03.2023
High School Diploma -
Westchester Community College
Certificate of Technical Studies - AUTOMOTIVE MECHANICS
JOSE PARDO TECHNOLOGICAL INSTITUTE