Karla Shuler
Fredonia,PA
Summary
Reliable, caring and empathetic support coordinator, enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
22
22
years of professional experience
Work History
ID Support Coordinator
Mercer County Behavioral Health Commission
06.2016 - Current
- Responsible for providing supports coordination and advocacy services to assigned case load of approximately 40 individuals with intellectual disability.
- Assist consumers in accessing, linking, coordinating and monitoring needed resources, supports and services to ensure their health and safety needs are being met and they are living as independently as possible.
- Coordinate meetings and home visits in required time-frames to evaluate service effectiveness and identify areas of need for individuals on case load.
- Foster partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Develop tailored support plans for diverse clientele with intellectual disability, identifying unique needs and goals.
- Adapt quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Permancy Caseworker
Family Services Of NW PA
08.2014 - 06.2016
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Determined eligibility and suitability for kinship by performing client intake interviews and bio-psycho-social assessments and creating family profiles.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Developed child profiles for children in kinship/foster care.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
- Monitored case progress for timely completion and compliance with applicable regulations.
ERSEA Supervisor
Mercer County Head Start
05.2002 - 08.2014
- Maintained waiting list for enrollment for head start classrooms in the county.
- Monitored attendance of enrolled children.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained compliance with Federal, State, and agency policies, objectives, and communication goals.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Bachelor of Science - Human Development And Family Studies
Pennsylvania State University
University Park, PA06.2002
Skills
- Time Management
- Multitasking
- Stress Management
- Effective Communication
- Adaptability
- Active Listening
- Emotional Support
- Organizational Skills
- Client Relationship Management
- Problem Solving
Timeline
ID Support Coordinator
Mercer County Behavioral Health Commission
06.2016 - Current
Permancy Caseworker
Family Services Of NW PA
08.2014 - 06.2016
ERSEA Supervisor
Mercer County Head Start
05.2002 - 08.2014
Bachelor of Science - Human Development And Family Studies
Pennsylvania State University
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