Karla Soto
First Services Residential
Homestead,FL
2
Languages
3
years of professional experience
Reliable and organized customer service professional with experience in front desk operations and retail sales. Skilled at assisting residents and visitors, managing packages and administrative tasks, answering phones, and resolving issues with professionalism. Known for being dependable, friendly, and committed to creating a positive experience while staying organized in fast-paced environments.
Work History
Front Desk Associate
5 Months- Greeted and assisted guests, ensuring a welcoming and efficient front desk experience.
- Managed check-in and check-out processes, enhancing guest satisfaction through attentive service.
- Answered incoming calls, received and logged packages, assisted residents and visitor, and directed inquiries to the appropriate departments.
- Coordinated maintenance requests, facilitating prompt resolutions for resident issues.
Sales Associate
1 Month- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales goals and maintain store operations.
Education
High School Diploma
Skills
Time Management
Problem-Solving Skills
Listening Skills
Customer Service
Team Work
Organization skills
Data Entry
Record Keeping
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Front Desk Associate
First Services Residential
12.2025 - 05.2026Read More
Sales Associate
Champs Sports
12.2022 - 01.2023Read More
Dr.Marvin Dunn Academy For Community Education
High School Diploma
Read More