Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Sullivan

Excelsior Springs

Summary

Dynamic Fulfillment Associate with extensive experience at Amazon, recognized for exceeding customer expectations and enhancing satisfaction through efficient order processing. Proven teamwork and problem-solving skills, alongside proficiency in robotics equipment, contribute to a safe and productive work environment. Dependable and detail-oriented, consistently meeting tight deadlines while maintaining high-quality standards.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2026
2026
years of professional experience

Work History

Fulfillment Associate

Amazon
07.2021 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards. Participating in the safety committee on a regular basis.
  • Played a key role in successful simple bin counts, cycle counts, and simple record counts contributing to accurate inventory management across the fulfillment center.
  • Played a key role on the robotics floor by maintaining safe and quality Amnesty Floor Monitoring roles on the robotics floor.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Roles Outside Amazon

Twenty Years Experience

Bookkeeper

Cashier

Commercial Lawn Applicator

Office Manager

Server

Warehouse Associate


Education

No Degree -

Metropolitan Community College
Kansas City, MO
01-1990

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Order picking
  • Warehouse safety
  • Quality control
  • Attention to detail
  • Equipment maintenance
  • Reports and spreadsheets generation
  • Proficient in Robotics equipment
  • Dependable and reliable

Timeline

Fulfillment Associate

Amazon
07.2021 - Current

Roles Outside Amazon

Twenty Years Experience

No Degree -

Metropolitan Community College
Karla Sullivan