Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Karla Valdez

San Antonio

Summary

Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Substitute Teacher

NEISD
07.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Attractions Cast Member

Walt Disney World Resort
08.2022 - 01.2023
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
  • Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
  • Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.

Internal Operations Coordinator

CLA (CliftonLarsonAllen)
10.2021 - 07.2022
  • Enhanced internal operations efficiency by streamlining workflows and implementing process improvements.
  • Implemented risk mitigation strategies to minimize potential disruptions in day-to-day business operations.
  • Conducted regular audits of internal practices to maintain compliance with industry regulations and company policies.
  • Ensured timely project completion with thorough planning, organization, and coordination of tasks.
  • Managed relationships with external vendors to ensure timely delivery of services and optimal costefficiency.

Education

Master of Science - Hospitality & Tourism Data Analytic

University of North Texas
Denton, TX
05-2025

Master of Science - Digital Communication Analytics

University of North Texas
Denton, TX
05-2024

Bachelor of Arts - Communication Arts

University of Incarnate Word
San Antonio, Tx
12-2017

Skills

  • Relationship building and management
  • Verbal and written communication
  • Adaptability and flexibility
  • Strong problem solving
  • Multitasking Abilities
  • Performance under pressure
  • Organizational skills
  • Team collaboration
  • Workload prioritization
  • Guest relations expertise

Certification

Advance Google Analytics Certification

Timeline

Substitute Teacher

NEISD
07.2023 - Current

Attractions Cast Member

Walt Disney World Resort
08.2022 - 01.2023

Internal Operations Coordinator

CLA (CliftonLarsonAllen)
10.2021 - 07.2022

Master of Science - Hospitality & Tourism Data Analytic

University of North Texas

Master of Science - Digital Communication Analytics

University of North Texas

Bachelor of Arts - Communication Arts

University of Incarnate Word
Karla Valdez