Karla Valdez
San Antonio
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Substitute Teacher
NEISD
07.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Attractions Cast Member
Walt Disney World Resort
08.2022 - 01.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
- Handled guest concerns and complaints with professionalism, empathy, and effective problem-solving skills.
Internal Operations Coordinator
CLA (CliftonLarsonAllen)
10.2021 - 07.2022
- Enhanced internal operations efficiency by streamlining workflows and implementing process improvements.
- Implemented risk mitigation strategies to minimize potential disruptions in day-to-day business operations.
- Conducted regular audits of internal practices to maintain compliance with industry regulations and company policies.
- Ensured timely project completion with thorough planning, organization, and coordination of tasks.
- Managed relationships with external vendors to ensure timely delivery of services and optimal costefficiency.
Education
Master of Science - Hospitality & Tourism Data Analytic
University of North Texas
Denton, TX05-2025
Master of Science - Digital Communication Analytics
University of North Texas
Denton, TX05-2024
Bachelor of Arts - Communication Arts
University of Incarnate Word
San Antonio, Tx12-2017
Skills
- Relationship building and management
- Verbal and written communication
- Adaptability and flexibility
- Strong problem solving
- Multitasking Abilities
- Performance under pressure
- Organizational skills
- Team collaboration
- Workload prioritization
- Guest relations expertise
Certification
Advance Google Analytics Certification
Timeline
Substitute Teacher
NEISD
07.2023 - Current
Attractions Cast Member
Walt Disney World Resort
08.2022 - 01.2023
Internal Operations Coordinator
CLA (CliftonLarsonAllen)
10.2021 - 07.2022
Master of Science - Hospitality & Tourism Data Analytic
University of North Texas
Master of Science - Digital Communication Analytics
University of North Texas
Bachelor of Arts - Communication Arts
University of Incarnate Word
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