Summary
Overview
Work History
Education
Skills
References
Activities
Languages
Timeline
Intern

Karla Valenzuela

Hyde Park,MA

Summary

Motivated and hardworking high school student seeking opportunities in customer service and fast-paced environments to develop new skills and contribute to business operations. Eager to learn quickly, improve computer proficiency, and gain industry-specific training. Possess a strong background in both field and office settings, adept at supporting team needs. Flexible and dedicated team player focused on enhancing productivity and performance through meticulous attention to detail.

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

7
7
years of professional experience

Work History

Bakery Intern

Madison Park High School Bakery
  • Worked with a team and assisted with food prep and baking
  • Additional responsibilities included mentoring Special Education students to help them with baking, cleaning, and cash handling.

Security

SECURITAS SECURITY
01.2023 - Current
  • Investigated disturbances
  • Daily reports
  • Monitor cameras
  • Secure building
  • Interacted with guest
  • Walk around hallways and routes throughout shift.
  • Observed security systems and responded to security breaches quickly for prompt emergency support.

T-Mobile

Raquel
03.2022 - 07.2023
  • Resolved problems, improved operations and provided exceptional service.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Expressions Assistant Manage

Van
07.2019 - 10.2022
  • In this position, I am responsible for the payroll of about 10-12 employees that is done bi-weekly
  • With payroll also comes doing weekly numbers to ensure the employees are reaching their sales goals and make sure the store stays in a positive production rate
  • As the second in command, I handle the register as well as making sure employees have daily tasks to do
  • Adding on, once to twice a week I handle taking in shipment and handling inventory
  • Admin responsibilities also come with my roles specifying in handling emails, taking in and routing calls and more.
  • Greeted customers and helped with product questions, selections, and purchases.

Theatre Crew

ShowPlace ICON Theatres
03.2018 - 08.2018

Education

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New Mission High School
Hyde Park, MA
06.2019

Skills

  • Scheduling
  • Payroll submittals
  • POS system operations
  • Cash handling experience

References

  • Dolores Costello, Transitions Teacher, New Mission High School, 655 Metropolitan Avenue, Hyde Park, Boston, MA 02136, 617-835-5329, dcostello@bostonpublicschools.org
  • David Lucas, Baking Instructor, Madison Park High School, 75 Malcolm X Blvd, Roxbury, MA, 02120, 617-635-9831, dlucas@bostonpublicschools.org
  • Andrew Selby, Team Lead, Bridges from School to Work, 745 Atlantic Ave, Boston, MA, 02111, 617-848-0505 x404, andrew.selby@marriott.com

Activities

  • Bridges from School to Work Job Readiness Participant
  • Volleyball
  • Track and Field

Languages

Spanish
Full Professional

Timeline

Security

SECURITAS SECURITY
01.2023 - Current

T-Mobile

Raquel
03.2022 - 07.2023

Expressions Assistant Manage

Van
07.2019 - 10.2022

Theatre Crew

ShowPlace ICON Theatres
03.2018 - 08.2018

Bakery Intern

Madison Park High School Bakery

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New Mission High School
Karla Valenzuela