Karla Villalpando

Surgery scheduling, insurance verification, obtaining pre

authorization for patient surgeries, and radiology exams.

Room patients, take vital signs, sterilize instruments

Assist physician with in-office procedures

Counsel patient about pre&post op instructions

• Welcoming customers, maintaining customer service/ bank monthly goals, assisting customers with banking transactions such as withdrawals, deposits, check cashing, purchases for cashier checks, providing balance inquiries, and providing excellent financial customer service in both English and Spanish

• Seats customers, takes orders and answer questions regarding menu items, promotes selling food or drinks especially seasonal items, handles payments, engages in customer service and tidiness, communicates orders with kitchen staff

• Welcoming customers, maintain high customer service goals/store goals, promote and recommend prepaid phone plans, cellular phones, and other wireless plans and accessories, responsible for assisting customers throughout the buying process, helping customers find specific products and demonstrating how to use products, assisting customers with purchases, processing payments and large cash handling

• Answering phones, answer questions about prices and store hours, processing payment and cash handling, call customers to let them know their clothes are ready, operating the dry machines, inspect all garment and household items for stains, performed stain removals, ensured finishing equipment was working properly and well maintained