Angela Riss
Nashville,TN
Summary
Compassionate healthcare professional with an extensive background in medical assisting. Excels in patient care, communication, empathy, and teamwork, ensuring optimal patient experiences, and seamless support to healthcare teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/ Surgery Scheduler
Ramin Behmand, MD
Nashville , TN
02.2025 - Current
- Prepared examination rooms with necessary supplies and equipment.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted physicians with patient examinations and procedures.
- Managed patient inquiries regarding procedures and appointment details.
- Provided patient education and answered questions regarding the surgery process.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
Certified Medical Assistant
Natasha Luckey, MD
Nashville, TN
11.2024 - 02.2025
- Assisted physician with patient care, vital signs, patient histories, and rooming patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Educated patients for pre-operative preparation and post-operative care plans.
- Assisted during in-office surgical procedures, performed post operative suture removal, drain removal, and bandage changes as directed by physician.
- Ensured that all instruments used during exams/ procedures were sterilized properly after each use, according to established protocols.
Certified Medical Assistant
Tennessee/ SCRI Oncology
Nashville, TN
09.2023 - 11.2024
- Roomed patients, gathered vital signs, updated medical histories to prepare patients for visit with provider.
- Used appropriate techniques in all port draws to avoid inadequate specimens, promote safety of patients, as well as maintaining sterile field.
- Rendered high level of compassion to patients during their visit.
- Communicated concerns regarding patient status to providers.
- Administered injections as ordered by providers.
Certified Medical Assistant
Northstarr Cardiothoracic Surgery
Anchorage, AK
07.2020 - 08.2023
- Contributed to office operations by triaging patients by severity of medical complaint, condition, or medication requests.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Interviewed patients to obtain medical history, chief complaint, vital signs, and perform post operative suture removal.
- Cleaned and maintained exam rooms, medical equipment following procedures and standards.
- Documented notes and placed orders in EMR during patient visits.
- Scheduled and educated patients about surgical procedures and hospital admissions.
Certified Medical Assistant
Orthopedic Physicians Alaska
Anchorage, AK
01.2019 - 07.2020
- Interviewed patients to obtain medical history, chief complaint and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Changed dressings on wounds, and performed post operative suture removal as dictated by physician.
- Aided in clinical care and maintained patient well-being in outpatient setting.
MOHS Surgery Medical Assistant
Alaska Center For Dermatology
Anchorage, AK
07.2018 - 12.2018
- Conducted patient interviews to gather health history, vital signs, and review lab results.
- Educated patients on procedures and post operative instructions.
- Provided assistance to MOHS surgeon before, during, and after procedures. i.e. sterile set up, instrument passing, suture removal.
- Maintained surgical suites by preparing equipment and sterilizing instruments.
Optometric Technician
Alfred C Wermuth III OD
Fort Wayne, IN
12.2013 - 10.2017
- Assisted with visual field testing and pre-exam data collection.
- Assisted patients in finding and fitting of eyeglasses, provided education/training for contact lenses, completed orders and dispensing of all optical as well as repairs.
- Obtained accurate patient histories through detailed interviews and documented information in EHR.
Classroom Assistant
Fort Wayne Community Schools
Fort Wayne, IN
12.2004 - 12.2013
- Offered students personalized educational, behavioral and emotional support.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Instructed groups of students in classroom setting and provided individual student support to enhance learning.
- Oversaw safety and well-being of students under care during teacher absences.
Surgery Scheduler /Registrar /Precertification Specialist
Orthopedics Northeast
Fort Wayne, IN
02.1998 - 01.2005
- Interviewed patients to complete case histories and intake forms.
- Arranged hospital admissions for patients as required.
- Organized patient medical records and worked with insurance company representatives to obtain authorization.
- Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
- Communicated with patients with compassion while keeping medical information private.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Completed relevant insurance and other claim forms.
Education
National Certification Medical Assisting - Medical Assistant Program
Alaska Career College
Anchorage, AK07.2018
Certification - Dental Assisting
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN05.1994
Skills
- Expansive Clinical Experience
- Multitasking and Prioritization
- Quick learner
- Clear Communication
- Standards Compliance
- Electronic Charting
- Patient Education
- Team Collaboration
Certification
- Nationally Certified Medical Assistant (NCMA)
- CPR and BLS Certification
Timeline
Certified Medical Assistant/ Surgery Scheduler
Ramin Behmand, MD
02.2025 - Current
Certified Medical Assistant
Natasha Luckey, MD
11.2024 - 02.2025
Certified Medical Assistant
Tennessee/ SCRI Oncology
09.2023 - 11.2024
Certified Medical Assistant
Northstarr Cardiothoracic Surgery
07.2020 - 08.2023
Certified Medical Assistant
Orthopedic Physicians Alaska
01.2019 - 07.2020
MOHS Surgery Medical Assistant
Alaska Center For Dermatology
07.2018 - 12.2018
Optometric Technician
Alfred C Wermuth III OD
12.2013 - 10.2017
Classroom Assistant
Fort Wayne Community Schools
12.2004 - 12.2013
Surgery Scheduler /Registrar /Precertification Specialist
Orthopedics Northeast
02.1998 - 01.2005
National Certification Medical Assisting - Medical Assistant Program
Alaska Career College
Certification - Dental Assisting
Indiana University - Purdue University Fort Wayne
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