Karla Gamez
Arizona
Summary
Dynamic Medical Assistant with extensive experience at Mountain Park Health Center, excelling in patient-focused care and communication. Proven ability to manage patient flow and enhance service quality, ensuring compliance with HIPAA regulations. Skilled in electronic health records and adept at fostering positive relationships with patients and healthcare teams.
Overview
1
1
Certification
Work History
Server
La Princessa
Phoenix, AZ
2019 - 2024
- Assured the best guest experience, served, and seated guests with a good approach.
- Handled any of guests complaints or concerns
- Worked in a fast-paced environment
- Provided excellent customer service to ensure satisfaction.
- Over 5 years of experience with volunteer work
Prep Cook/Customer Service Cashier
El Tri Mexican Food
Peoria, AZ
2024 - 2025
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Maintained kitchen area clean at all times during shifts.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Assisted in serving meals to customers as needed.
Retail Sales Associate Cashier
Marshalls
Avondale, AZ
2024 - 2025
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided excellent customer service, resolving issues and answering queries promptly.
Medical Assistant Extern
New Beginnings Pediatrics
Glendale, AZ
2025 - 2025
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential
- Prepared treatment rooms for patient examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Autism Behavior Technician
Action Behavior Centers
Goodyear, AZ
2025 - 2026
- Collect and analyze data on client progress and behavior changes.
- Assist clients in acquiring new skills, such as communication, social interactions, self-care, and daily living skills, using evidence-based teaching techniques and strategies.
- Engage in ongoing training and supervision sessions with BCBA's to enhance skills, receive feedback, and stay updated on best practices in behavior analysis.
Medical Assistant II
Mountain Park Health Center
Goodyear, Arizona
2026 - 2026
- Recorded vital signs and entered patient information into electronic health records.
- Supported providers during exams, procedures, and in-office treatments.
- Managed appointment scheduling and coordinated patient referrals with front desk staff.
- Collected specimens and prepared samples for laboratory processing.
- Answered patient calls and relayed messages between patients and care teams.
- Adhered to HIPAA regulations regarding the safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
High School Diploma -
Ville De Marie Academy
Scottsdale, AZAttended -
University of Mary
Bismarck, NDMedical Assistant -
Pima Medical Institute
Phoenix, AZSkills
- Communication
- Leadership
- Organization
- Customer service
- Patience
- Patient-focused care
Certification
- Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED) Certification, Medical Assistant Diploma, Behavioral Technician Completion
- FINGERPRINT CLEARANCE CARD LEVEL 1
LANGUAGES
- Spanish Fluent , English Fluent
- Qualified Interpreter to Translate
Timeline
Server
La Princessa
2019 - 2024
Prep Cook/Customer Service Cashier
El Tri Mexican Food
2024 - 2025
Retail Sales Associate Cashier
Marshalls
2024 - 2025
Medical Assistant Extern
New Beginnings Pediatrics
2025 - 2025
Autism Behavior Technician
Action Behavior Centers
2025 - 2026
Medical Assistant II
Mountain Park Health Center
2026 - 2026
High School Diploma -
Ville De Marie Academy
Attended -
University of Mary
Medical Assistant -
Pima Medical Institute