Karla Regina Esquinca
El Paso,TX
Overview
7
7
years of professional experience
Work History
Store Manager
Birkenstock Attitudes
El Paso, TX
07.2022 - Current
- Trained new employees with the right knowledge for the product we sell to customers.
- Contributed to the store's social media marketing and imported ideas for events with local businesses to increase traffic.
- Responsible for managing inventory and maintaining adequate levels of supplies. Tracked sales, managing expenses, and monitoring cash flow.
Retail Sales Associate Manager
Boost Mobile
El Paso, TX
04.2019 - 01.2022
- Oversaw financial operations, such as daily sales reports and payrolls, and maintained accurate financial records.
- Led a team of 3/4 employees per shift, trained new team members, and planned marketing and sales events.
- Supervised the day-to-day operations of the retail store, ensuring smooth and efficient functioning.
Retail Sales Associate
Metro by T-Mobile
El Paso, TX
05.2017 - 11.2018
- Simplify retail sales of cellular devices and wireless services, while demonstrating outstanding customer service.
- Sell Metro PCS products and services to customers. Selling and upselling additional items and features. Troubleshooting and resolving customer concerns.
- Closely engages with many customers in a highly trafficked retail environment.
Education
BBA - International Business
The University of Texas At El Paso
El Paso, TX12-2024
High School Diploma -
Coronado High School
El Paso, TX05-2019
Skills
Technical skills
- Power BI, Tableau, SAP, MS Office, Advanced Excel
Soft skills
- Problem-solving, Adaptability, Attention to detail, Customer service skills, Collaboration,
100% bilingual (English/Spanish)
Associations
UTEP Women in Business Association (WBA)
- Attended community service activities to improve
communication and leadership skills. - Participated weekly in UTEP professional development
workshops. - Helped organize events to raise funds.
Timeline
Store Manager
Birkenstock Attitudes
07.2022 - Current
Retail Sales Associate Manager
Boost Mobile
04.2019 - 01.2022
Retail Sales Associate
Metro by T-Mobile
05.2017 - 11.2018
BBA - International Business
The University of Texas At El Paso
High School Diploma -
Coronado High School
Similar Profiles
Veda KushmanVeda Kushman
Pre-Ballet Dance Instructor at Attitudes In Dance StudioPre-Ballet Dance Instructor at Attitudes In Dance Studio
Jeanette MartinezJeanette Martinez
Collections Agent at Attitudes in Dressing, Inc/Body WrappersCollections Agent at Attitudes in Dressing, Inc/Body Wrappers
Jade ScottJade Scott
Retail Sales Associate at Attitudes DancewearRetail Sales Associate at Attitudes Dancewear
Yezabelle RodriguezYezabelle Rodriguez
Bilingual CSR at Safelite Auto GlassBilingual CSR at Safelite Auto Glass
Janet MartinezJanet Martinez
Customer Service Interpreter at Language LineCustomer Service Interpreter at Language Line