Compassionate professional with extensive experience in patient care and crisis management. Known for effective communication and teamwork, contributing to positive patient outcomes and creating supportive environments in behavioral health settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Team Member
Pure Green
Chicago, Illinois
08.2025 - Current
Developed refreshing smoothies and açaí bowls with premium, natural ingredients.
Coordinated pop-up events at local gyms, distributing free samples to enhance visibility.
Worked closely with team members to maintain high service efficiency during busy periods.
Patient Care Technician - Float Pool
Advocate Illinois Masonic Medical Center
Chicago, Illinois
11.2022 - 07.2025
Collaborated with mental health counselors during group therapy to promote healing.
Ensured safety for patients with suicidal and homicidal ideation through vigilant monitoring.
Supported patients in behavioral health units with daily activities and crisis de-escalation.
Accurately documented patient interactions in electronic health records.
Created a compassionate environment by providing emotional support to patients.
Learned diverse tasks across various hospital units, adjusting care as needed.
Patient Care Technician - Float Pool
Advocate Sherman Hospital
Elgin, IL
05.2021 - 09.2022
Assisted with patient admissions, discharges, and transfers to streamline processes.
Responded effectively to emergencies by administering necessary first aid measures.
Educated patients and families on health management techniques and care instructions.
Monitored vital signs, reporting alterations to nursing staff for immediate attention.
Education
Bachelor Of Science (BS) - Psychology
University of Illinois At Chicago
Chicago, IL
05-2025
Skills
Patient care
Crisis management
Emotional support
Electronic health records
Effective communication
Team collaboration
Adaptability and reliability
Languages
Spanish
Native/ Bilingual
Certification
Certified Nursing Assistant
Accomplishments
Safe Patient Handling Award - Illinois Masonic Medical Center, 2025