Karla Richelle Mactal
Killeen,TX
Summary
Cargo Specialist with over six years of experience in the United States Army. Exceptionally reliable in professional duties, quick learner, dedicated, versatile, and possessing a deep understanding of work ethics. Professional logistics specialist with strong skills in cargo handling, inventory management, and transportation coordination. Focus on team collaboration and achieving results, adaptable to changing needs. Known for effective problem-solving and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Cargo Specialist - Sergeant
United States Army
01.2019 - Current
- Facilitated timely delivery of cargo by coordinating with transportation partners and monitoring shipment statuses.
- Reduced damage to goods by ensuring proper packaging, labeling, and storage techniques were followed.
- Trained more than 55 new team members on company protocols, safety guidelines, and best practices in cargo handling.
- Increased efficiency in cargo handling by implementing streamlined processes and procedures.
- Oversaw the implementation of effective security measures to safeguard cargo from theft, loss, or damage during transportation and storage.
Sales Associate
Fashion Q
01.2018 - 01.2020
- Obtain information about goods or services.
- Identify strategic business investment opportunities.
- Calculate data to inform organizational operations.
- Analyze business or financial data.
- Determine the value of goods or services.
- Develop business or market strategies.
- Develop financial or business plans.
- Create marketing materials.
- Create images of data, locations, or products.
- Update professional knowledge.
- Develop business or financial information systems.
- Maintain data in information systems or databases.
- Market products, services, or events.
- Correspond with customers to answer questions or resolve complaints.
- Execute sales or other financial transactions.
- Allocate physical resources within organizations.
- Collect payments for goods or services.
- Purchase products or services.
Cashier
Prinkipia
01.2017 - 01.2018
- Monitor sales activities.
- Reconcile records of sales or other financial transactions.
- Calculate costs of goods or services.
- Clean work areas.
- Stock products or parts.
- Maintain records of sales or other business transactions.
- Explain technical product or service information to customers.
- Provide customers with general information or assistance.
- Answer telephones to direct calls or provide information.
- Greet customers, patrons, or visitors.
- Sell products or services.
- Answer customer questions about goods or services.
- Train sales personnel.
- Supervise sales or support personnel.
- Issue money, credit, or vouchers.
- Process sales or other transactions.
Education
Associate - Chemistry, General
Los Angeles Pierce College
Los Angeles03.2019
Skills
- Fluent in Tagalog
- Forklift operation
- Customer assistance
- Warehouse operations
- Cargo handling expertise
- Teamwork and collaboration
- Problem-solving abilities
Awards
Certificate of Achievement
Army Achievement Medal
Army Commendation Medal
Army Good Conduct Medal
Timeline
Cargo Specialist - Sergeant
United States Army
01.2019 - Current
Sales Associate
Fashion Q
01.2018 - 01.2020
Cashier
Prinkipia
01.2017 - 01.2018
Associate - Chemistry, General
Los Angeles Pierce College
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