Karla Zamora Garcia
Phoenix
Summary
Bi- lingual individual who possesses exceptional administrative and clinical skills. Proficient with OSHA and HIPPA Compliance, medical billing and coding, EMR/EHR Systems and Microsoft Office Suite. Experience in Plastic, Trauma and Reconstructive Surgery, Wound Care, Ostomy Care, Podiatry, Vascular Surgery, Hyperbaric Therapy, Cardiopulmonary/EKG, Microbiology, Pharmacy, Nerve Injections and Outpatient Procedures. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
7
7
years of professional experience
Work History
PFS Representative/Diagnostic Scheduler
Banner University Medical Center
09.2020 - Current
- Managed master calendar and schedules office visits and procedures for providers based on optimal patient loads and clinician availability.
- Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement.
- Maintained accurate records of customer accounts, payments and payment plans.
- Skilled in Genesys triage, Revenue Cycle, Experian, Wound Expert, MS4 series, and Capacity Management.
- Strong work ethics and reliability, capable of meeting the demands of a high-volume medical facility.
Medical Assistant Administrative/Clinical
Banner University Medical Center Phoenix
11.2017 - 09.2020
- Provides assessment, patient care, and education to patients regarding wounds, skin management, and ostomies appropriate to age and developmental stage.
- Assists in diverse outpatient procedures, mist therapy, wound vacs and nerve injections.
- Complete records by recording patient examination, treatment, and test results.
- Answered telephone calls to offer medical information, answer questions, and relays essential inquiries to providers.
- Assists in diverse outpatient procedures (e.g. debridement, amputations, etc.)
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Medical Intern
Banner University Medical Center
09.2017 - 11.2017
- Participated in rounds and team meetings to observe medical decision-making and learn.
- Transcribed physician orders and instructions to minimize risk of miscommunication.
- Welcomed patients and inquired about wellbeing since last treatment.
- Maintained clean and safe clinic environment to prevent injuries.
Medical Tutorial Assistant
College America
08.2016 - 08.2017
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Leveraged technology to accelerate learning by proving students with easy-to-access information.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Conducted review sessions to help students prepare for tests.
- Maintained tutoring records to adjust instruction and update professors on student progress.
Education
Associate of Science - Medical Specialties
CollegeAmerica
Phoenix, AZ08.2017
Skills
- Scheduling Expertise
- Teamwork Orientation
- Administrative Support
- Software Familiarity
Timeline
PFS Representative/Diagnostic Scheduler
Banner University Medical Center
09.2020 - Current
Medical Assistant Administrative/Clinical
Banner University Medical Center Phoenix
11.2017 - 09.2020
Medical Intern
Banner University Medical Center
09.2017 - 11.2017
Medical Tutorial Assistant
College America
08.2016 - 08.2017
Associate of Science - Medical Specialties
CollegeAmerica
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