Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Geiger

Westland,MI

Summary

Results-driven professional with a solid background in surgical scheduling and billing operations. Expertise in problem-solving and process optimization, ready to leverage skills to enhance patient care and operational efficiency.

Overview

2027
2027
years of professional experience

Work History

Surgery Scheduler

Advanced Orthopedic Specialist
Brighton, MI
07.2022 - Current

Surgical Coordinator for a trauma orthopedic Surgeon, my responsibilities are as follows:

Scheduling surgeries

Meeting with patients

Verifying insurance

Obtaining surgery authorization

Collecting surgery fees

Obtaining medical authorization for CT Scans; MR and Stat Ultrasounds

Answering all pre surgical and post op questions

Queuing up post op pain medications

Obtaining medical clearance

Making sure all equipment that's needed is requested

Filling out disability forms

Handicap placards

Billing Lead

Ascension
Troy, MI
2020 - 2021
  • Supervised billing operations, ensuring accuracy and compliance with regulatory standards.
  • Streamlined invoicing processes, reducing discrepancies and enhancing workflow efficiency.
  • Mentored junior staff on billing procedures and best practices for optimal performance.
  • Analyzed billing data to identify trends, improving revenue cycle management strategies.
  • Developed training materials for staff on updated billing protocols and system navigation.
  • Led initiatives to improve billing accuracy, resulting in reduced claims denials and increased collections.
  • Managed a team of billers, providing guidance, coaching, and performance evaluations for professional growth and development.

Education

High School Diploma -

Franklin High School
Livonia, MI
1992

Skills

  • Schedule coordination
  • HIPAA compliance
  • Obtaining authorizations
  • Teamwork orientation
  • Educating patients
  • Following up with patients
  • Patient relations
  • Insurance verification
  • Calendar management
  • Patient coordination
  • Facility coordinating
  • Maintaining confidentiality
  • Data entry proficiency
  • Updating charts
  • Correspondence writing
  • Verifying insurance
  • EHR systems expertise
  • Documentation scanning
  • Scheduling expertise
  • Pre-authorization management
  • Insurance pre-certifications
  • Pre-operative review
  • Scheduling tests and procedures
  • Patient scheduling
  • Time management
  • Appointment scheduling
  • Problem-solving
  • Documentation review
  • Organization and time management
  • Critical thinking
  • Computer proficiency
  • Administrative support
  • Insurance authorizations
  • CPT coding
  • Medical terminology
  • Adaptable and flexible
  • Epic systems
  • Medical coding
  • Prescription refills
  • Payment scheduling and collection
  • Outpatient procedures
  • Pharmacy correspondence

Timeline

Surgery Scheduler

Advanced Orthopedic Specialist
07.2022 - Current

Billing Lead

Ascension
2020 - 2021

High School Diploma -

Franklin High School
Rachel Geiger