Karlea Bomar
Surprise,AZ
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Associate Banker
JPMorgan Chase
11.2019 - 03.2025
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Maintain compliance with banking regulations and security procedures.
- Educated customers on online banking and mobile banking applications.
- I was one of the top-performing employees in customer satisfaction at my branch.
Retail Supervisor
Chase Field, Rank+Rally Retail
04.2015 - 07.2019
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Managed vault and register balances, oversaw daily deposits and prepared financial reports, ensuring accurate financial tracking.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Processed special orders and managed phone orders.
Retail Associate (Seasonal)
Camelback Ranch, Delaware North
03.2014 - 04.2016
- Balanced cash registers and prepared daily deposits.
- Coordinated merchandise setup and takedown each season.
- Stocked and inventoried merchandise, clearly labeling items, and arranging according to catagory
- Enforced loss prevention measures to protect company assets.
Education
High School Diploma -
Cactus High School
Glendale, AZEsthetics Program
Avalon School of Cosmetology & Beautician
Phoenix, AZSkills
- Eager and able to master new tasks efficiently
- Excellent customer relations and service
- Strong problem resolution
- Solid organizational skills
- Strong multitasking ability in fast-paced environments
- Professional telephone demeanor
- Computer proficiency
- Payment processing
- Cash handling & reconciliation
Timeline
Associate Banker
JPMorgan Chase
11.2019 - 03.2025
Retail Supervisor
Chase Field, Rank+Rally Retail
04.2015 - 07.2019
Retail Associate (Seasonal)
Camelback Ranch, Delaware North
03.2014 - 04.2016
High School Diploma -
Cactus High School
Esthetics Program
Avalon School of Cosmetology & Beautician
Similar Profiles
Kimberly De La RosaKimberly De La Rosa
Waitress at JPMorgan Chase, JPMorgan Chase & CoWaitress at JPMorgan Chase, JPMorgan Chase & Co
PASTELL JENKINSPASTELL JENKINS
Vice President of Operations at JPMorgan Chase, JPMorgan Chase & CoVice President of Operations at JPMorgan Chase, JPMorgan Chase & Co
Noemie VillanuevaNoemie Villanueva
Retail Banking Associate at JPMorgan Chase, JPMorgan Chase & CoRetail Banking Associate at JPMorgan Chase, JPMorgan Chase & Co