Karlea Fosket
Lincoln
Summary
Dedicated professional with demonstrated strengths in customer service, time management and teamwork. Good at identifying problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Dick's Sporting Goods, Inc
09.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Apparel Sales Associate
Dick's Sporting Goods, Inc
08.2021 - 09.2024
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Tanning Consultant
South Beach Tan
03.2018 - 08.2021
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Education
Associate of Arts - Business Administration
Southeast Community College
Lincoln, Nebraska, NE05-2023
Skills
- Customer Assistance
- Detail Oriented
- Product Knowledge
- Organization
- Cash Handling
- Microsoft Office
- Data entry
- Office organization
Experience - Computer Programs
- Excel
- Word
- Outlook
- Etc
Timeline
Administrative Assistant
Dick's Sporting Goods, Inc
09.2024 - Current
Apparel Sales Associate
Dick's Sporting Goods, Inc
08.2021 - 09.2024
Tanning Consultant
South Beach Tan
03.2018 - 08.2021
Associate of Arts - Business Administration
Southeast Community College
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