Karlee Kidd
Oklahoma City
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Lakeside Cinema 6 Mitchell Theaters
Woodward, OK
04.2025 - 07.2026
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Implemented process improvements that enhanced operational workflow efficiency.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
General Staff Member
Lakeside Cinema 6 Mitchell Theaters
Woodward, OK
11.2022 - 04.2025
- Delivered excellent customer service in fast-paced environment, ensuring positive guest experiences.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced drawers.
- Assisted with daily concession stand operations, preparing snacks and beverages to meet customer demands.
- Maintained cleanliness and organization of theater areas, promoting safety and comfort for patrons.
- Collaborated with team members to streamline workflows during peak hours, enhancing overall efficiency.
- Demonstrated strong work ethic by maintaining consistent punctuality and attendance over an extended period of time.
- Developed strong rapport with customers, fostering loyalty through attentive service and personalized interactions.
- Boosted overall operational efficiency by identifying areas for improvement and implementing necessary changes in collaboration with management.
- Maintained a clean, organized, and welcoming environment for both customers and coworkers through regular cleaning duties and attention to detail.
- Reduced wait times for customers through effective multitasking and prioritization of tasks.
- Adapted quickly to changes in job responsibilities or departmental expectations while maintaining high-quality work output under pressure.
Education
High School Diploma -
Woodward High School
Woodward, OKSkills
- Cash handling
- Punctual and reliable
- Energetic and enthusiastic
- Strong work ethic
- Relationship building
- Customer relations skills
Certification
- First Aid/CPR Certified
Timeline
Shift Manager
Lakeside Cinema 6 Mitchell Theaters
04.2025 - 07.2026
General Staff Member
Lakeside Cinema 6 Mitchell Theaters
11.2022 - 04.2025
High School Diploma -
Woodward High School