KarLee LaFountain
Walbridge,OH
Summary
Skilled Hearing Aid Specialist with background in conducting comprehensive audiometric tests and proficient in the latest hearing aid technology. Known for ability to tailor hearing solutions to individual needs, ensuring optimal comfort and improved quality of life for clients. Strong emphasis on patient education and follow-up care, resulting in significantly enhanced communication abilities for diverse clientele. Demonstrated success in troubleshooting and resolving device issues, leading to high levels of client satisfaction. Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Flexible hard worker ready to learn and contribute to team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Audiology Technician
Toledo Hospital
Toledo, Ohio
09.2024 - Current
- Administered balance tests when necessary.
- Explained the results of diagnostic tests to patients and families.
- Educated patients on hearing loss prevention measures.
- Operated computerized systems used in audiological assessments and treatments.
- Ensured that all equipment was properly calibrated prior to use.
Patient Care Technician
Toledo Hospital
Toledo, Ohio
12.2019 - 09.2024
- Instructed new employees on proper techniques of performing daily tasks.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Assisted with patient admissions, discharges and transfers.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Helped create a safe environment by following infection control policies.
- Answered patient call signals and signal lights to determine patients' needs.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Gave babies baths and did 24 hour care. (PKU)
- Set up rooms for admissions.
- Made charts for new patients.
- Made sure charting was correct.
- Drew labs on babies and sent them via tube system to lab.
Patient Services Coordinator
Maumee OBGYN Associates
Maumee, Ohio
10.2021 - 04.2023
- Verified patients' insurance during admissions or check-in processes.
- Explained policies, procedures and services to patients.
- Coordinated insurance authorization for procedures and tests.
- Coordinated patient referrals to specialists and other healthcare services.
- Assisted with filing insurance claims on behalf of patients.
- Updated patient demographic information as needed in EHR system.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Registered new patients in accordance with HIPAA guidelines.
STNA
Genoa Retirement Village
Genoa, Ohio
01.2018 - 10.2019
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Planned and served meals and snacks to patients according to prescribed diets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
Ticket Sales Representative
The Jet Express
Port Clinton, Ohio
05.2014 - 10.2017
- Developed promotional materials to increase ticket sales revenues.
- Answered phone calls to assist customers with questions and orders.
- Balanced and reconciled cash drawer at end of shift.
- Applied coupons, processed discounts and explained sales policies to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, OH05-2017
Some College (No Degree) - Nursing
Monroe County Community College
Monroe, MISome College (No Degree) - Nursing
Owens Community College
Perrysburg, OHCertificate - Medical Assistant
MedCerts
Skills
- Auditory assessment
- Pediatric audiology
- Universal newborn hearing screening
- Hearing assessment
- Recording histories
- Insurance verifying
- Interpreting physician orders
- Routing lab results
- Appointment confirmation
- Scheduling appointments
- Customer service
Certification
- Medical Assistant
- Certified Nursing Assistant
Timeline
Audiology Technician
Toledo Hospital
09.2024 - Current
Patient Services Coordinator
Maumee OBGYN Associates
10.2021 - 04.2023
Patient Care Technician
Toledo Hospital
12.2019 - 09.2024
STNA
Genoa Retirement Village
01.2018 - 10.2019
Ticket Sales Representative
The Jet Express
05.2014 - 10.2017
High School Diploma -
Oak Harbor High School
Some College (No Degree) - Nursing
Monroe County Community College
Some College (No Degree) - Nursing
Owens Community College
Certificate - Medical Assistant
MedCerts