Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Missouri State University
08.2023 - Current
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Front Desk Worker
Missouri State University Residence Life
08.2021 - 05.2023
Managed high volumes of incoming calls, directing callers to appropriate personnel or assisting with their needs.
Enhanced guest satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Contributed in creating positive workplace environment by fostering strong relationships with colleagues from various departments.
Guest Services Member
Rock River Rapids
05.2021 - 08.2021
Enhanced guest experience by providing exceptional customer service and promptly addressing inquiries.
Utilized strong communication skills to effectively resolve guest complaints and concerns.
Administered first aid and CPR in emergency situations.
Front of House Team Member
McAlister's
02.2021 - 03.2021
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Lifeguard
Oakwood Valley Homeowners' Association
05.2017 - 08.2020
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.