Karlee Ross
Dallas
Summary
Dynamic sales professional with a proven track record at Culligan, excelling in B2B sales and customer service. Skilled in cold calling and upselling, I effectively negotiated contracts that boosted profitability. My strong communication and organizational skills ensure exceptional client satisfaction and successful team collaboration.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Waitress
THE LODGE
Dallas
06.2021 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
Freelance Model
DFW
01.2016 - Current
- Cold calling agents and managers. Proposing a business arrangement. Closing sale
- Accomplishments:
- Landed a lead support role in two videos
- Established a network of clients in the industry
- Was recommended to other agencies by satisfied clients
Sales Representative
Culligan
Dallas
05.2021 - 06.2022
- Negotiated contracts and pricing agreements with customers, resulting in increased profitability
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
- Utilized CRM software to track leads, manage accounts, and analyze sales data for strategic decision-making
Outside sales
Fidelis plumbing
Grand Prairie
04.2020 - 06.2021
- Residential and b2b water treatment and air filter sales
Fine Dining Waitress
Il Calabrese
Southlake
01.2013 - 01.2016
- Served food and beverages at a luxury and well known five star restaurant. Met and welcomed guest who became long term customers. Excelled in a fast paced work environment. Excelled at team leadership. Met high expectations of up-selling goals
- Accomplishments:
- Received an offer to promote to bar tender
- Proved the ability to multitask efficiently and handle crowds of up to 250 people, resolve customer discrepancies.
Manager
CICI'S Pizza
Southlake
01.2008 - 01.2012
- Distributed tasks among employees. Interviewed and hired employees. Trained new employees. Took inventory on food and non-perishable items. Monitored employees work ethic, attendance and attitude.
- Accomplishments:
- Filled in as a temporary general manager
- Was promoted to manager in charge of making schedules, entering time cards, hiring employees and distributing tasks
Education
Associate of Science -
Dallas County College
Dallas, TX05-2026
Skills
- B2B sales and management
- Communication skills
- Time management
- Cold calling and upselling
- Customer service and support
- Outside sales strategies
- Organizational skills
- Laser safety protocols and cleanroom practices
- Conflict resolution techniques
- Laser operation expertise
Links
http://linkedin.com/in/taylin-ross-31229a181
Certification
Laser Hair Removal Professional License
Timeline
Waitress
THE LODGE
06.2021 - Current
Sales Representative
Culligan
05.2021 - 06.2022
Outside sales
Fidelis plumbing
04.2020 - 06.2021
Freelance Model
DFW
01.2016 - Current
Fine Dining Waitress
Il Calabrese
01.2013 - 01.2016
Manager
CICI'S Pizza
01.2008 - 01.2012
Associate of Science -
Dallas County College