Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Karlee Whitford

Covington,GA

Summary

Diligent Aftercare Coordinator with a comprehensive background in business development, known for driving strategic partnerships and expanding relationships. Successfully led initiatives that boosted client acquisition and strengthened revenue streams. Demonstrated ability in negotiation and strategic planning.

Overview

8
8
years of professional experience

Work History

Business Development Director

The Retreat of Atlanta LLC
09.2024 - Current
  • Increased account base by implementing strategic business development initiatives and fostering long-lasting partnerships.
  • Established and maintained highly effective relationships with accounts and industry partners to drive growth.
  • Held one-on-one meetings with other BD representatives to streamline communication between companies.

Aftercare Coordinator

The Retreat of Atlanta LLC
01.2021 - Current
  • Streamlined aftercare processes for each patient from when they entered the program to their discharge date.
  • Enhanced patient's recovery journey by providing comprehensive aftercare support and guidance towards appropriate aftercare facilities.
  • Contributed to a positive healing environment by assisting with group therapy and family calls related to the patient's well-being.


Assistant Housing Manager

Legacy Healing Center
07.2018 - 01.2021
  • Structuring day to day operations for all housing staff (over 40 staff members)
  • Interviewing, training, and maintaining a strong staff
  • Making sure all staff knows exact expectations of their role
  • Keeping organized logs off all housing accounts
  • (cable, internet, alarm systems, door codes, any private vendors)
  • Making a weekly work schedule for staff
  • Opening new branches of the company and traveling to new locations to hire and train new staff
  • Managing all housing staff members, addressing issues and conflicts with staff and clients, and conducting monthly staff meetings with all housing staff
  • On call 24/7 7 days a week

Shift Supervisor

Atlantic Recovery Center
06.2017 - 07.2018
  • Direct client care, conducting intakes, passing medications, and direct point of contact for the Behavioral Health Techs on my shift
  • Maintained an organized schedule for all outside activities for the clients
  • Training all new staff members on protocols, procedures, and the data base we used for all client information (kipu)
  • Making sure all locations were stocked with proper materials and products used for staff and clients
  • Reporting any and all issues and concerns to my direct supervisor

Education

High school diploma -

Union Grove High School
McDonough, GA

Skills

  • Public Speaking
  • Meeting Facilitation
  • Administrative Experience
  • Management
  • Training and mentoring
  • Relationship building and rapport

Personal Information

Willing To Relocate: Anywhere

Timeline

Business Development Director

The Retreat of Atlanta LLC
09.2024 - Current

Aftercare Coordinator

The Retreat of Atlanta LLC
01.2021 - Current

Assistant Housing Manager

Legacy Healing Center
07.2018 - 01.2021

Shift Supervisor

Atlantic Recovery Center
06.2017 - 07.2018

High school diploma -

Union Grove High School

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Karlee Whitford