Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karleigh Mouser

El Centro,CA

Summary

Dynamic Barista Manager at Pepper Grind Coffee with a proven track record in enhancing customer satisfaction and optimizing workflow. Skilled in staff training and effective time management, I foster a collaborative environment while strategically improving operations. Passionate about delivering exceptional service and committed to continuous professional yet friendly development. Extremely punctual and dedicated to whatever job or task is at hand. Quick and eager learner to challenge and improve my workflow and myself.

Overview

4
4
years of professional experience

Work History

Barista Manager

Pepper Grind Coffee
10.2022 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Challenge myself to learning new criteria of the backside of owning a business and the dedication that comes along with it.
  • Collaborated with cafe owners to see what their goals and aspirations are, then seeing where I can improve and implement my skills in a helpful manner.
  • Multitasking inventory, scheduling, and work operations while still being needed on the floor most of the day.
  • Improved The workflow environment by catering to my coworkers needs and still maintaining that professional and friendly balance.


Barista

Safeway
06.2022 - 10.2022
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained a friendly work environment with not only those in my department but all departments in store.
  • Willingly eager to learn in other departments such as drive up and go to help wherever I was needed.
  • Maintained regular and consistent attendance and punctuality.

Order Taker

Pepper Grind Coffee
07.2021 - 05.2022
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Worked with various personalities and adapted to build friendships with co-workers to create a friendly work environment.
  • Attended to customers in a professional yet friendly manner.
  • Developed a strong knowledge of how to correctly multi task the order of operations to keep the business at a cohesive flow.



Education

High School Diploma -

Central Union High School
El Centro, CA
06-2021

Skills

  • Customer service
  • Ensuring systematic upkeep
  • Staff training and development
  • Work Planning and Prioritization
  • Effective time management
  • Strategic decision-making

Languages

English
Native or Bilingual

Timeline

Barista Manager

Pepper Grind Coffee
10.2022 - Current

Barista

Safeway
06.2022 - 10.2022

Order Taker

Pepper Grind Coffee
07.2021 - 05.2022

High School Diploma -

Central Union High School

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Karleigh Mouser