Karli Barrieau
Wellington,NV
Summary
Ambitious individual with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
8
8
years of professional experience
Work History
KATIE'S SERVER
Carson Valley Inn
10.2024 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction throughout dining experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing operational efficiency.
- Trained new servers on menu items, service standards, and restaurant protocols to maintain high-quality service.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
BAR AND RESTAURANT MANAGER
Hoza Pizzeria
01.2019 - 06.2024
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
- Increased staff retention through effective hiring, training, and performance management practices.
- Fostered a positive team culture through regular staff meetings, open communication channels, and employee recognition programs.
- Purchased food and beer while cultivating strong vendor relationships.
BAR MANAGER
The Hatch
09.2018 - 05.2019
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Increased revenue with creative marketing initiatives and promotional events.
Education
DIABLO VALLEY COMMUNITY COLLEGE
PLEASANT HILL, CA12-2017
HIGH SCHOOL DIPLOMA -
ARIZONA AGRICULTURAL AND EQUINE SCIENCE CENTER
GLENDALE, AZ05-2010
Skills
High energy
Good sense of humor
Menu development
Cocktail creation
Food Service Background
Attention to Detail
Reliable and Responsible
Passion for customer satisfaction
Timeline
KATIE'S SERVER
Carson Valley Inn
10.2024 - Current
BAR AND RESTAURANT MANAGER
Hoza Pizzeria
01.2019 - 06.2024
BAR MANAGER
The Hatch
09.2018 - 05.2019
HIGH SCHOOL DIPLOMA -
ARIZONA AGRICULTURAL AND EQUINE SCIENCE CENTER
DIABLO VALLEY COMMUNITY COLLEGE