Summary
Overview
Work History
Education
Skills
Profile Link
References
Timeline
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Karli Butler

Karli Butler

Auburn,GA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Teleperformance
11.2022 - 03.2024
  • Demonstrated the ability to handle high volume inbound calls in a remote work environment
  • Consistently achieved high customer satisfaction scores through attentive listening, problem-solving, and empathetic communication
  • Deep knowledge and understanding of company products and services, providing accurate information and resolving inquiries efficiently.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Sales Associate

Beauty And Beyond
06.2023 - 12.2023
  • Increased sales revenue by 20%, building strong rapport with customers and recommending appropriate products based on their needs
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Family Babysitter

Mr. And Mrs. Cannon
07.2021 - 05.2023
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities
  • Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music
  • Played games, worked on puzzles, and read books to young children.

Team Member

Milo's Hamburgers
06.2021 - 08.2021
  • Increased customer satisfaction by 30% with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork
  • Consistently gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns
  • Contributed to team success by completing jobs quickly and accurately.

Education

Course Careers
12.2023

High School Diploma -

Stanhope Elmore High School
05.2023

Skills

  • Product Sales
  • Sales Development
  • Data Entry
  • Service Upselling
  • Active Listening
  • Problem-solving abilities
  • Customer Service
  • Money handling abilities
  • Microsoft Office Suite

Profile Link

https://bold.pro/my/karli-butler-240116201911/611

References

References available upon request.

Timeline

Sales Associate

Beauty And Beyond
06.2023 - 12.2023

Customer Service Representative

Teleperformance
11.2022 - 03.2024

Family Babysitter

Mr. And Mrs. Cannon
07.2021 - 05.2023

Team Member

Milo's Hamburgers
06.2021 - 08.2021

Course Careers

High School Diploma -

Stanhope Elmore High School

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Karli Butler