Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Karli Passwaters

Redmond,OR
Karli Passwaters

Summary

Resourceful and responsible Procedure scheduler with a proven track record of success in client-focused services. Empathetic and committed to managing flow of patient and provider care by having a high-performing ability to take notes, with a sharp eye for reliable schedules, documentation and communication.

Overview

9
years of professional experience
1
Certification

Work History

Urology Specialist Of Oregon

Procedure Scheduler
2021.11 - Current (2 years & 8 months)

Job overview

  • Schedule appointments, meetings, and events for clients and colleagues.
  • Manage calendars and ensure that appointments are scheduled in a timely and efficient manner.
  • Communicate with patients and colleagues to confirm appointments and provide reminders.
  • Maintain accurate records of appointments and meetings.
  • Provide excellent customer service to patients, answering questions and addressing concerns.
  • Schedule any and all procedures at clinic, which includes getting Insurance verification, getting packets ready with instructions and prescriptions for patients to pick up.
  • Provided administrative support to executives and managers, including preparing reports and providing data.
  • I send all Imaging
  • I am certified in Percutaneous Tibial Nerve Stimulation (PTNS).
  • Answered over 100 calls daily for 5 Providers.

Niblick And Greenes

Waitress
2014.08 - 2017.12 (3 years & 4 months)

Job overview

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Trained new employees.
  • Managed, and balanced tills.
  • Open and closed bar and restaurant.
  • Maintained 13 tables at time accurately .
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Lower Columbia College , Longview, WA

GED
05.2007

Skills

  • Scheduling: Ability to schedule procedures for patients including Cystoscopies, Prostate Biopsies, Lithotripsies, Botox, Injections, Vasectomy's.
  • Medication Schedules
  • Collecting Intake Information
  • Patient Follow-Up
  • Specialist Referrals
  • Quality Patient Care
  • Electronic Medical Records (EMR): Proficiency in using electronic medical records to document patient information.
  • Attention to detail.
  • Medical Terminology: Knowledge of medical terminology and procedures to communicate effectively with healthcare providers and patients.
  • Strong Knowledge in ICD-10 codes and Imaging/Labs.
  • Ability to communicate with Insurance companies to obtain pre-authorization clearance for patients.

Certification

PTNS (Percutaneous Tibial Nerve Stimulation)

  • TENS machine, Praxis Health.

Timeline

Procedure Scheduler

Urology Specialist Of Oregon
2021.11 - Current (2 years & 8 months)

Waitress

Niblick And Greenes
2014.08 - 2017.12 (3 years & 4 months)

Lower Columbia College

GED

PTNS (Percutaneous Tibial Nerve Stimulation)

  • TENS machine, Praxis Health.
Karli Passwaters