Hi, I’m
Karli Passwaters
Redmond,OR
Summary
Resourceful and responsible Procedure scheduler with a proven track record of success in client-focused services. Empathetic and committed to managing flow of patient and provider care by having a high-performing ability to take notes, with a sharp eye for reliable schedules, documentation and communication.
Overview
9
years of professional experience
1
Certification
Work History
Urology Specialist Of Oregon
Procedure Scheduler
11.2021 - Current
Job overview
- Schedule appointments, meetings, and events for clients and colleagues.
- Manage calendars and ensure that appointments are scheduled in a timely and efficient manner.
- Communicate with patients and colleagues to confirm appointments and provide reminders.
- Maintain accurate records of appointments and meetings.
- Provide excellent customer service to patients, answering questions and addressing concerns.
- Schedule any and all procedures at clinic, which includes getting Insurance verification, getting packets ready with instructions and prescriptions for patients to pick up.
- Provided administrative support to executives and managers, including preparing reports and providing data.
- I send all Imaging
- I am certified in Percutaneous Tibial Nerve Stimulation (PTNS).
- Answered over 100 calls daily for 5 Providers.
Niblick And Greenes
Waitress
08.2014 - 12.2017
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Trained new employees.
- Managed, and balanced tills.
- Open and closed bar and restaurant.
- Maintained 13 tables at time accurately .
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Lower Columbia College , Longview, WA
GED
05.2007
Skills
- Scheduling: Ability to schedule procedures for patients including Cystoscopies, Prostate Biopsies, Lithotripsies, Botox, Injections, Vasectomy's
- Medication Schedules
- Collecting Intake Information
- Patient Follow-Up
- Specialist Referrals
- Quality Patient Care
- Electronic Medical Records (EMR): Proficiency in using electronic medical records to document patient information
- Attention to detail
- Medical Terminology: Knowledge of medical terminology and procedures to communicate effectively with healthcare providers and patients
- Strong Knowledge in ICD-10 codes and Imaging/Labs
- Ability to communicate with Insurance companies to obtain pre-authorization clearance for patients
Certification
PTNS (Percutaneous Tibial Nerve Stimulation)
- TENS machine, Praxis Health.
Timeline
Procedure Scheduler
Urology Specialist Of Oregon
11.2021 - Current
Waitress
Niblick And Greenes
08.2014 - 12.2017
Lower Columbia College
GED
PTNS (Percutaneous Tibial Nerve Stimulation)
- TENS machine, Praxis Health.
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