Karli Schuch
Columbus
Summary
A multi-talented individual with a strong focus on problem-solving and critical thinking. Leveraging experience in coaching and mentoring to enhance team productivity and business performance. Expertise in providing excellent customer service and effective communication, navigating dynamic work environments with adaptability and quick learning.
Overview
7
7
years of professional experience
Work History
Store Manager
Pure Ohio Wellness
03.2022 - 11.2024
- Collaborates to develop and implement practices, policies, and strategies that support a continuous improvement culture.
- Provides support and oversight of all dispensary staff, including training, coaching, development, and enforcing adherence to standard operating procedures.
- Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity.
- Ensures the implementation and effective application of information, tools, and systems required to meet patient needs.
- Responsible for store opening and closing procedures, cash handling procedures, and inventory management.
- Ensures meticulous accuracy in transactions and inventory management, maintaining strict compliance with industry regulations and company standards.
KIVA Brand Ambassador
AT-CPC of Ohio, LLC dba Klutch Cannabis
06.2021 - 03.2022
- Reaches out to stores in person, by email, and over the phone in order to schedule and conduct in-store events, presentations, and patient education days.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Educates stores' staff on products, services, features, pricing, and upcoming events.
- Regularly interacts with patients and customers to provide education, increase demand, and promote products.
- Adapted swiftly to dynamic industry changes through creative problem-solving and strategic thinking.
Key Employee
Pure Ohio Wellness
08.2020 - 06.2021
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Strictly comply with all state regulations surrounding the industry.
- Continues to enhance knowledge of products, procedures, and benefits through research and interaction.
- Executes high customer experience standards, to include industry-leading customer engagement through strong sales techniques and product knowledge.
- Led patient education initiatives on product properties, ensuring informed choices aligned with individual conditions and needs.
Assistant Teacher
The Goddard School of Powell
10.2019 - 08.2020
- Responsible for providing safe and developmentally appropriate programs that are aligned with all relevant federal and state initiatives.
- Created developmentally appropriate, multi-sensory experiences for our students that enabled all children to be actively engaged in their own learning.
- Assisted children transition from infancy to toddlerhood by teaching new vocabulary and encouraging self-help skills.
- Collected and analyzed data in all subject areas for each student on a monthly basis to plan personal student goals.
Summer CCMEP Job Coach
Hocking Athens Perry Community Action Program
05.2018 - 08.2018
- Mobilized resources to empower individuals and communities through advocacy and quality services that promote self-sufficiency and improved quality of life.
- Worked closely mentoring and providing case management for youths and young adults (aged 14-24) eligible for the Comprehensive Case Management and Employment Program (CCMEP).
- Transported participants from their homes to their various job sites in a safe and timely manner, assuring each participant was there on-time and fully prepared.
- Helped to develop the various work sites involved in the program by assisting with improving and broadening their representation in the community.
Education
Bachelor of Science - Biological Sciences
Ohio University
Athens, OHHigh School Diploma -
Wooster High School
Wooster, OH06.2015
Skills
- Mentoring and Coaching
- Team Leadership
- MS Office Proficiency
- Flexible
- Critical Thinking
- Communicative and Articulate
- Creative Problem Solving
- Quick Learner
- Customer Service
- Inventory Management
- Conflict Resolution
Timeline
Store Manager
Pure Ohio Wellness
03.2022 - 11.2024
KIVA Brand Ambassador
AT-CPC of Ohio, LLC dba Klutch Cannabis
06.2021 - 03.2022
Key Employee
Pure Ohio Wellness
08.2020 - 06.2021
Assistant Teacher
The Goddard School of Powell
10.2019 - 08.2020
Summer CCMEP Job Coach
Hocking Athens Perry Community Action Program
05.2018 - 08.2018
Bachelor of Science - Biological Sciences
Ohio University
High School Diploma -
Wooster High School