Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karli Stearns

Fremont

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Kalmbach Feeds Inc.
08.2021 - Current
  • Handle customer inquiries, answer questions, and resolve problems in a timely manner
  • Keep accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
  • Maintain customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.
  • Provide excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Bookkeeper

G.R. Gill Electric
03.2021 - Current
  • Maintain and process invoices, deposits and money logs.
  • Complete payroll for employees and maintain detailed records of procedures.
  • Track expenses and income for business while organizing and maintaining bank statements for checking accounts in Quickbooks.

Education

Associates - Agribusiness Management

Terra State Community College
Fremont, OH
12.2021

High School Diploma -

Fremont Ross High School
Fremont, OH
05-2019

Skills

  • Customer service
  • Communication skills
  • Time management
  • Microsoft excel
  • QuickBooks
  • Account updating
  • Complaint resolution
  • Order processing

Timeline

Customer Service Representative

Kalmbach Feeds Inc.
08.2021 - Current

Bookkeeper

G.R. Gill Electric
03.2021 - Current

Associates - Agribusiness Management

Terra State Community College

High School Diploma -

Fremont Ross High School

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