Karli Walton
Fairy Godsisters LLC
Chandler,AZ
1
Language
17
years of professional experience
Experienced operations and customer service professional with a strong background in business ownership, team leadership, and task coordination. Known for attention to detail, clear communication, and organized work planning.
Work History
Co-Business Owner, Manager, Cleaner
5 Years 7 Months- Managed client communications, ensuring timely responses and consistent customer experience.
- Oversaw budgeting, invoicing, and expense tracking to support financial organization.
- Resolved operational issues, balancing partner needs, customer satisfaction, and business goals.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Coordinated deep-cleaning tasks for floors, carpets, and hard-to-reach areas.
- Sanitized surfaces, fixtures, and high-touch areas using approved cleaning products.
- Improved cleaning routines to reduce rework and strengthen service consistency.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Front Office Receptionist and Fingerprint Tech
6 Months- Greeted visitors, verified sign-in procedures, and maintained secure front office environment.
- Managed multi-line phone system, routed inquiries, and scheduled appointments for clients and staff.
- Coordinated intake paperwork, updated client records, and ensured accurate data entry.
- Responded to questions with professionalism, providing clear information about services and office procedures.
- Maintained confidential files, protecting sensitive information and supporting compliance requirements.
- Organized daily front desk workflow, prioritizing calls, walk-ins, and administrative requests.
- Supported staff communication by relaying messages, confirming schedules, and tracking follow-up needs.
- Resolved routine front office issues efficiently while maintaining calm, courteous client interactions.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured compliance with federal, state, and local regulations governing the collection, storage, and dissemination of biometric data.
- Achieved consistent customer satisfaction with professional demeanor while taking fingerprints for various purposes such as employment screening or licensing applications.
Assistant Choral Director
4 Years 2 Months- Directed choral rehearsals, reinforcing vocal technique, diction, balance, and blend across mixed ensembles.
- Prepared singers through sectional coaching, warm-ups, and sight-reading instruction.
- Selected repertoire aligned with worship services, seasonal programs, and performance objectives.
- Collaborated with music ministry staff to coordinate schedules, performances, and program flow.
- Supported audition preparation, voice placement, and part assignments for developing singers.
- Arranged and Translated music
- Met accreditation standards.
- Assisted in Uniform planning and ordering.
- Created and implemented travel itineraries.
- Copied and prepared sheet music and other materials.
- Assisted in the planning and implementation of concert and touring logistics.
Librarian
6 Months- Directed reference services, guiding patrons to print, digital, and community resources.
- Curated and maintained collection records using integrated library systems and cataloging standards.
- Developed engaging programs and outreach activities for diverse age groups and reading interests.
- Managed circulation workflows, including checkouts, returns, holds, and account support.
- Resolved complex information requests through database searching, reader advisory, and resource evaluation.
- Coordinated interlibrary loan requests and resource sharing to expand patron access to materials.
- Trained and mentored staff on service procedures, research tools, and patron assistance practices.
Bookstore-clerk and Cafe Barista
1 Year 1 Month- Assisted customers with book recommendations, special orders, and store navigation.
- Processed sales transactions accurately using point-of-sale system.
- Checked inventory levels and restocked popular titles and café supplies.
- Supported team members with effective communication and collaboration in daily tasks.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Packaged bagels, muffins and other food items for customer purchase.
- Helped management keep adequate supply on hand by notifying of shortages.
- Promoted additional items with beverages, increasing store sales.
- Reconciled cash drawer and balanced end-of-shift register activity.
- Coordinated with staff to maintain clean, welcoming bookstore and café environment.
- Supported merchandising by rotating seasonal promotions and featured sections.
- Increased customer satisfaction by providing personalized assistance and book recommendations.
Assistant Librarian
3 Years 10 Months- Cataloged new materials and maintained accurate bibliographic records in library systems.
- Researched reference questions using online databases, catalogs, and community resources.
- Assisted patrons with circulation services, account updates, and material checkouts.
- Reshelved returned items and organized stacks to support efficient collection access.
- Processed holds, interlibrary loans, and interbranch transfers with consistent accuracy.
- Supported library programs by preparing materials, setting up spaces, and assisting attendees.
- Trained volunteers on shelving procedures, customer service, and basic circulation tasks.
- Monitored collection condition and reported damaged or missing items for replacement.
- Supported community engagement through the facilitation of various library programs and events.
- Selected age-appropriate materials for children''s programs to encourage early literacy skills development.
- Increased resource accessibility by cataloging and organizing library materials effectively.
- Promoted digital literacy among patrons by offering one-on-one assistance with e-resources and technology use.
- Collaborated with colleagues to design engaging displays that showcased new arrivals and promoted reading interests.
- Cataloged and sorted books and library materials.
- Kept library shelves and printed materials well-stocked and organized according to established system.
Library Work Study
4 Months- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Music-Voice
Skills
Operations management
Customer relations
Work prioritization
Results-oriented
Strategic planning
Financial management
Team leadership
Business development acumen
Motivated professional
Entrepreneurial personality
Languages
Haitian Creole
Limited Working
Timeline
Front Office Receptionist and Fingerprint Tech
Community Wellness and Safety of Arizona
07.2021 - 01.2022Read More
Co-Business Owner, Manager, Cleaner
Fairy Godsisters LLC
03.2020 - 10.2025Read More
Assistant Choral Director
Mission Eben-Ezer Inc.
10.2015 - 12.2019Read More
Librarian
Bellevue Public Library
01.2014 - 07.2014Read More
Bookstore-clerk and Cafe Barista
Iconoclast Books and Cafe
07.2011 - 08.2012Read More
Library Work Study
College Of Southern Idaho
01.2011 - 05.2011Read More
Assistant Librarian
Bellevue Public Library
10.2008 - 08.2012Read More
College of Southern Idaho
No Degree from Music-Voice
Read More