KARLIE DAVENPORT
Cleveland,OH
Summary
Dynamic professional with extensive experience in customer service and a proven ability to enhance operational efficiency. Demonstrated skills in problem-solving and teamwork, excelling in high-pressure environments while ensuring passenger safety and satisfaction. Recognized for adaptability and strong communication skills, consistently delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Server
Capital Grille
Lyndhurst, Ohio
07.2024 - Current
- Collaborated with other staff members to ensure a fast, efficient workflow.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Developed and maintained a working knowledge of food and beverage offerings, with dynamic service memorization.
Flight Attendant
United Airlines
Cleveland, OH
10.2022 - 07.2024
- Collaborated with team to manage in-flight emergencies, ensuring passenger safety and minimizing disruptions
- Facilitated team coordination during flights, enhancing operational efficiency and passenger service quality
Inflight Crewmember
JetBlue Airways
New York, NY
09.2021 - 10.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
Sales Associate
Bed Bath And Beyond
Solon, OH
06.2017 - 09.2021
- Assisted customers with product inquiries, enhancing satisfaction and repeat business
- Handled cash transactions accurately, ensuring balanced registers daily
Education
Teaching English in a second language, Japanese, Psychology
Kent State University
03.2020
Skills
- Problem-solving
- Adaptability
- Organization
- Teamwork
- Critical-Thinking
- Creativity
References
References available upon request
Timeline
Server
Capital Grille
07.2024 - Current
Flight Attendant
United Airlines
10.2022 - 07.2024
Inflight Crewmember
JetBlue Airways
09.2021 - 10.2022
Sales Associate
Bed Bath And Beyond
06.2017 - 09.2021
Teaching English in a second language, Japanese, Psychology
Kent State University
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