Karlie Thomsen
Lake Stevens,WA
Summary
Compassionate Healthcare Coordinator adept at ensuring high productivity and efficient task completion. Specialize in patient advocacy. Excel in communication, problem-solving, and adaptability, contributing to optimal patient care coordination and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Specailty Healthcare Coordinator
Pacific Dental Services
Lake Stevens, WA
04.2023 - Current
- Achieved high proficiency in making phone calls to insurance companies for the purpose of confirming dental codes and patient benefits.
- Oversaw hundreds of specialty days of operation to provide patient care and specialists with smooth sailing.
- Reviewed treatment plans in detail with patients before beginning procedures or treatments.
- Coordinated treatment plans that addressed both short-term and long-term needs of patients.
- Consistently provided optimum level of care to patients’ satisfaction
Sales Associate
Snohomish CO-OP
06.2022 - 04.2023
- Exhibited exceptional customer service by attending to customer's needs.
- Collaborated effectively with team members to ensure customer satisfaction and meet daily targets.
- Managed and resolved customer complaints in a proficient manner.
Ice Cream Server
Bliss
Snohomish, WA
11.2021 - 06.2022
- Cross-trained at all stations to fill in where needed and maintain strong service levels
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Served and scooped ice cream while adhering to sizing specifications
Sterilization Tech
Milestone Kids Dentistry
Lake Stevens, WA
05.2021 - 08.2021
- Cleaned and sterilized instruments and equipment following policy procedures, industry standards and manufacturer instructions for use.
- Maintained sterilization equipment, ensuring proper functioning and safety.
Education
High School -
Snohomish High School
Snohomish, WA06.2022
Technical School -
Sno-Isle Technical School
Mukilteo, WA06.2022
Skills
- Patient Care Coordination
- Dependable
- Eager to learn
- Positive attitude
- Dedicated Work Ethic
- Proficient in Patient Care
- Efficiency in Fast-Paced Environments
- Committed
Certification
- HIPAA certified
References
Dawn Montemor
- 425-783-9794
Stefani Christian
- 425-737-7713
Kathryn Anderson
- 916-589-0365
References
References available upon request.
Timeline
Specailty Healthcare Coordinator
Pacific Dental Services
04.2023 - Current
Sales Associate
Snohomish CO-OP
06.2022 - 04.2023
Ice Cream Server
Bliss
11.2021 - 06.2022
Sterilization Tech
Milestone Kids Dentistry
05.2021 - 08.2021
High School -
Snohomish High School
Technical School -
Sno-Isle Technical School