Summary
Overview
Work History
Education
Skills
Timeline
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Karline Martinez

Phoenix,AZ

Summary

Proven Medical Assistant with a track record of enhancing patient care and clinic efficiency at Desert West OBGYN. Expert in HIPAA compliance and bilingual communication, significantly improving patient satisfaction and adherence to treatment plans. Skilled in EMR/EHR and a reliable team player, adept at streamlining operations and fostering a compassionate environment.

Overview

11
11
years of professional experience

Work History

Certified Clinical Medical Assistant

Bethany Women's Healthcare
02.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Certified Clinical Medical Assistant

Desert West Obgyn
02.2022 - 02.2024
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.

Certified Clinical Medical Assistant

Arizona Women's Specialists
03.2016 - 11.2021
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.

Medical Assistant

Phoenix Family Medical Clinic
08.2014 - 03.2016
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Medical Assistant

Everest College
Phoenix, AZ
11-2014

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Reliable team player
  • Immunization administration
  • Specimens collection and processing
  • Sterilization techniques
  • Fluent in Spanish
  • Adaptable
  • OB/GYN procedures

Timeline

Certified Clinical Medical Assistant

Bethany Women's Healthcare
02.2024 - Current

Certified Clinical Medical Assistant

Desert West Obgyn
02.2022 - 02.2024

Certified Clinical Medical Assistant

Arizona Women's Specialists
03.2016 - 11.2021

Medical Assistant

Phoenix Family Medical Clinic
08.2014 - 03.2016

Medical Assistant

Everest College

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Karline Martinez